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GainesvilleCoins

2.4

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GainesvilleCoins Reviews Summary

Gainesville Coins exhibits a mixed reputation among customers, with notable strengths in product quality and competitive pricing. Many customers appreciate the variety of offerings and commend the knowledgeable staff. However, significant concerns arise regarding service delays, with numerous reports of extended wait times for orders and inadequate communication from customer service. Issues related to shipping transparency and return policies also contribute to dissatisfaction. Overall, while some customers report positive experiences, the recurring complaints about order fulfillment and customer support suggest a need for improvement in operational efficiency and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
115
value
102
shipping
106
returns
88
quality
101

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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There is no comparison
January 4, 2023

These coins are really the best, due to their quality, weight, designs, they are very worked, they please their customers.

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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In love with your designs, I bought a coin and I loved it and then I bought another and a complete collection and I'm happy.

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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Excellent attention
January 4, 2023

Visit the store, look at the coins, they answered each of my questions, and I knew that they were the best option on the market, I bought a large collection of coins.

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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They are original
January 4, 2023

I like to buy their coins, I look at every detail, the elaboration and I can affirm that the Gold they use is pure, of high quality.

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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Guaranteed quality
January 5, 2023

It is noticeable that the raw materials used to make the coins are of excellent quality, they have never lost their original color. 100% guaranteed.

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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Great variety
January 4, 2023

They have a wide variety of designs, I buy coins and I like to give them to my family on special dates. An elegant and different gift

Date of experience: January 3, 2023
Florida
1 review
1 helpful vote
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Excellent prices
January 4, 2023

The prices of each coin collection are good for people who are looking for an excellent investment. I am a loyal and happy customer.

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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100% reliable
January 4, 2023

I bought a collection of coins a long time ago, and my coins are still clean, intact and shiny, your work is excellent.

Date of experience: January 3, 2023
Colombia
1 review
0 helpful votes
Follow Marcos G.
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Best gold coins
January 3, 2023

Out of all my gold coin collections my favorites are from this great company, Gainesville Coins, thank you very much, you are the best!

Date of experience: January 2, 2023
Colombia
1 review
1 helpful vote
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Beautiful designs
January 3, 2023

My husband gave me a silver coin, I loved it, I told him that I needed him to give me more and for my mother and daughter. They are very nice for my collection.

Date of experience: January 2, 2023
Colombia
1 review
0 helpful votes
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Shipping on time
January 3, 2023

Thank you for sending me the coins I bought, they arrived before time, I have been recommending them to my friends for their good management and compliance with their products.

Date of experience: January 2, 2023
Colombia
1 review
0 helpful votes
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Great service
January 3, 2023

I want to congratulate this valuable company that every day strives to provide a better service to us, its customers. I can say that I have received excellent service from your employees

Date of experience: January 2, 2023
Colombia
1 review
0 helpful votes
Follow Carolina P.
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Excellent products
January 3, 2023

Excellent products, I have been acquiring them and I am surprised how each time I obtain a more exclusive design, I really recommend them, they are of good quality.

Date of experience: January 2, 2023
Florida
1 review
1 helpful vote
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I am surprised
December 21, 2022

This was my first time ordering and buying coins. I was impressed by the quality of the product and the customer service experience. I was a bit nervous after reading all bad reviews but nothing to do with it. The order arrived on time and I had little to no problem contacting them if I needed anything. Highly recommended

Date of experience: December 19, 2022
Tennessee
1 review
10 helpful votes
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COMPLETE FRAUD
December 19, 2022

I have never dealt with a company this blatantly dishonest. Absolutely disgraceful. They take your money and then don't ship anything. Call after call after call. Endless empty promises and lies. Changing delivery dates. No access to management. No access to the nebulous "shipping department". Then, they have the audacity to offer to refund 95% of your money for a "cancelled order" weeks or months after a promised deliver date. "Buying" form them amounts to making an interest-free loan to them for the pleasure of weeks of frustration and deceit and apparently, if your lucky, you get 95% of your money back. I would NEVER do business with this company again and I HIGHLY recommend that you do not make the same mistake I have.

Date of experience: December 19, 2022
Colombia
1 review
0 helpful votes
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Genius products
December 19, 2022

Buying in Gainesville coins is buying with peace of mind. Rest assured that everything they sell you is 100% genuine, thank you very much Gainesville Coins

Date of experience: December 18, 2022
Colombia
1 review
0 helpful votes
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Professional company
December 19, 2022

They have an excellent staff that supports you in your purchase, they are very helpful and professional and they know very well about this type of product.

Date of experience: December 18, 2022
Colombia
1 review
0 helpful votes
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Excellent work
December 19, 2022

I am a coin collector, when looking for an option to buy my luxury items I found Gainesville Coins and it was an excellent option since they have the best designs on the market, they are great!

Date of experience: December 18, 2022
Colombia
1 review
0 helpful votes
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Nice experience
December 19, 2022

Buying at Gainesville Coins was a pleasant experience, a man who helped me solve all my doubts was very professional, I will continue to recommend them.

Date of experience: December 18, 2022
Colombia
1 review
0 helpful votes
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Excellent company
December 19, 2022

I like their products, they are of very good quality, I also liked that they facilitate the purchase since they have many payment methods and the best thing is that they are sent to your home.

Date of experience: December 18, 2022