Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FullerSpace has a rating of 1.1 stars from 287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FullerSpace most frequently mention tracking number, customer service and credit card. FullerSpace ranks 206th among Personalized Gifts sites.
We monitor reviews for authenticity
I ordered 3 masks early March totaling $60 and I have not received the masks as of 05/26/2020. This is ridiculous. STAY AWAY
I fell victim to the absolute GORGEOUS personalized nursing mask that was being shown on my facebook feed. I went to the site and saw nothing but positive reviews. It was late at night and I foolishly did not look up any outside reviews. Its going on two months and no cute nurses mask! They ignore my emails and just recently lied when I disputed through paypal. Talking about heres the shipping link and even the link was a fraud! Stay AWAY! But most likely you won't even see this review until its too late smh.
Have not received masks it's a scam. I will be contacting my bank and police. I hope others read this and stay away.
I placed an order with Fuller Space more than a month ago and to date, I have received no products. I just filed a dispute with my credit card. They will reimburse my loss to my credit card and will pursue this matter with Fuller Space.
How disappointing
Never received my masks and in the process of dispute. This company has lied about shipping. They say it's sent to someone ship out and then items stay in a Pre Shipment status and never ships
Does not take 6 weeks to ship an item from within the USA! Mislead by saying it was coming from U.S. Stop using covid as an excuse. I do not want merchandise not made in USA! Have asked several times for a refund and have been denied!
Unfortunately I can not rate 0 stars but I never received the item nor a refund. The item never shipped from the company despite being given a tracking number but when using the tracking number it only states a label has been created. Do not order from this company!
Ordered one of these masks off of the Facebook ad that I saw. It is for my girlfriend that has underlying health conditions that make her very susceptible to contracting the virus. The order was placed on 4/24/20 and as of 5/24/20 it has been (shipped?) on 5/18/20 with a tracking number from China somewhere and also a USPS tracking number. USPS Jamacia, NY is awaiting the arrival.
As others have indicated this is a scam. They portray being from Houston, TX in their emails, but do not give an actual address in the city or phone number. The only communication that has been done is via email only.
It has been over a month and nothing and all I get is a run around about it being shipped... shipped for over a month. They won't even refund my money. Stay away from this scam.
I'm updating to add that I did receive some of my order today. It arrived from Jamaica, NY and was delivered by the USPS. I'm still missing filters and an additional mask. I placed the orders on April 23rd. Today's date is June 5th.
-
I've had the same problem that's been mentioned here, bogus tracking number indicating the product is stuck in Jamaica, NY, emails from the same 2 individuals and my products haven't shipped in over a month. #totalscam
Month two no product but double charge dispute
No response, reply or honesty from company.
Bogus tracking number from China
I am so mad about these POS people who are profiting off this scam. I did receive 4 of the light blue antibacterial masks that were an add on order but nothing else. Also been getting default emails from the "Smiths". Shame on you!
Masks ordered a month ago still haven't arrived although the company has a great auto generated email system. Can't believe this is actually a US company! Should have checked this site before ordering for sure. Don't get taken in by Fuller Space advertising -- their masks can't be so wonderful that it takes a month to produce and ship. Masks at least as good, and maybe better, can be ordered on Etsy and you'll actually get them!
Order 6 Mask on April 24th and nothing and then today May 22nd the filters to the mask show up. I emailed them and told them I was filing a claim with my bank for fraud and that I was also filing an FTC claim for fraud and one with the FBI for fraud. I am hoping that I can get my money back with one of them. Please read the reviews before shopping here I wish I did.
I order the masks several weeks ago, and I never received the products. I have received one update saying the masks were finished, but that was weeks ago.
A month waiting and always an excuse. They keep send me discount coupons but never received the mask. Report this scammers!
This company is out of China... they are NOT a USA COMPANY... TAKES FOREVER TO GET. Stay away from them... lie, lie, lie... shipping time is forever... do not buy from them
Had I known it was going to take this long, I would have never ordered from this POS company. Working on close to 2 months and still no masks. It has been 2 weeks since I got notification they were shipped. Snail mail is not this slow.
I spent a ton of money for masks back the first part of April and still have not gotten them! When I inquire I am being sent a robo email from the same rep as all other emails saying that exact same thing. Then offering me a 20% discount on my next purchase. WTH, only an idiot would order a second time from this company! SCAMMERS BIG TIME! I will be disputing the money with my bank and a word to everyone, this is NOT an American company! Do yourself a favor and don't order from them or we may see more cases of the virus here! SO ANGRY!
I ordered a mask and filters a month and a half ago. To this date, I have never received my order. I have sent emails, no response. I will track them down and report them to TX Atty General. This makes no sense.
Answer: I requested a refund 5 days ago and did not receive a response or a refund - i have gone through my credit card company and paypal for a refund, but just did that today.
Answer: Took over 3 months and it finally showed up. They will not honor a return policy because it's out of the 30 day return. They said the only other reason they accept returns is defects so I'm stuck with a mask that I needed 3 months ago. Waste of money.
Answer: This is not a real company. They are a company that represents themselves as an American company, yet they are from China. They will try to appease you with apologies and promises to send your item just to keep you from calling your bank to dispute the transaction. They are taking advantage of the Covid situation and stealing your money.
Answer: I received my masks... 11 weeks after order. They send a tracking number
Answer: Please don't waste your time ordering from them! The masks are horrible!
Answer: Yes! I filed a claim through Chase and they were able to get my money back. Don't bother going through PayPal. They're a joke!
Answer: Nope 3 months and still waiting here it's a scam. Wish I wouldn't have fallen for it. Lesson learned
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account