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FullerSpace Reviews Summary
FullerSpace has a rating of 1.1 stars from 287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FullerSpace most frequently mention tracking number, customer service and credit card. FullerSpace ranks 206th among Personalized Gifts sites.
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I had place my order for 3 masks back in April and it is now May 21st... no support from them no tracking numbers nothing they are nothing but a scam and I am upset that I fell for this one because now I am out $70.00! DO NOT ORDER FROM FULLERSPACE FOR ANYTHING THEY ARE A SCAM!
What a scam! Never recieved my masks DO NOT ORDER FROM THIS COMPANY! I tried twice to get a refund and nope that's against their policy... do not waste your money!
Did not receive item.
Step 1. File complaint with PayPal requesting refund
Step 2. File complaint with BBB
Step 3. File complaint with US Postal Service
Step 4. File complaint with the Attorney General
Same as all the other reviews - received several emails showing status of order processing - then they refused to provide tracking - never received my order - these people are the worst - SHAME ON THEM - hope they have bad karma for these horrible people praying on people during a pandemic!
I ordered masks back in the beginning of March and have made multiple requests to get a refund. I requested a refund long before they ever 'shipped'. For the past month I keep being told they shipped, bu the tracking numbers are always different and they never say which carrier they are being shipped through. I am reporting them to the CI3 and FBI. Here is a link so you can too. Let's get them off the net!
https://www.usa.gov/online-safety
I would run away from this company! They kept telling my order was on its way and would continue to give me fake shipping numbers. Their is no way to contact them by phone. I'm in the process of trying to get my money back. This is a SCAM
Same situation all the other reviews have claimed. Many email updates from them for several days (until cancellation time frame passed!) and then radio silence. When I contacted them to asked when it will ship, I got an excuse about Covid delays (all my other purchases from other companies have arrived!), and a discount offer for more purchased. No thank you! How about my mask or my money back instead?!
Ordered masks via advertisement on Instagram/Facebook... never received my order in full. Missing over half the items. Customer service is terrible and not available via phone. Order was over 2 months ago. Avoid this company.
I only gave them a 1 because it wouldn't process without. I was in contact with a Kate Johnson who I'm beginning to think isn't real. They can't be nailed because post office restrictions, but ready to ship. I should have checked reviews when I ordered but I ordered in mid April over a month ago for our 12 people. How is this allowed to happen. I was giving them til fri. But after reading all this I think I better call credit card company in am and see what can be done. People suck!
Did not receive my product. The website looked American made including all the pictures they sent of their manufacturing site. I noticed the usage of language was off in their e-mail updates. The charge was made to PayPal out of Hong Kong.
Lots of emails with order progress up until shipping - then there's delays and we'll let you know but nothing ever comes.
My story is no different from most who have dealt with these people. Placed an order on April 20,2020, received an email stating that my mask was complete and shipping out immediately. The next day I received an email stating that it would be delayed because of the virus but I could take 20% off my next order (seriously?). Finally on May 7, I contacted them for status and was told that they were unfamiliar with my order or contact info (even though they had contacted me 3 times. After receiving no response to my follow-up email I Googled reviews for this POS company and realized I had been "taken." Shame on me. My credit card company is working my refund.
I wish I would have looked into this company before making a purchase. Of course I bought into the whole panic buying thing. Giving them one star is being generous in my opinion. You will show a charge from "outfitmodel" from Hong Kong, not Fuller Space from Houston, TX! Contacted Fuller Space multiple times regarding my order and was assured that my order was leaving production and on it's way to shipping and that I would have a tracking number shortly. Ordered on April 25th. Here it is a week later 5/19/2020 and no communication from Fuller Space. Oh, I was offered a 20% off code for my delay. Why would I purchase again when I haven't even received my first order!
Notified them that I am contacting the BBB and my credit card company to dispute charges.
***Called my cc company. They are refunding my $41.95 and investigating.
If I could give less than a 1 Star I would. Like many others they just give you the run around. Told me they couldn't find my order but you could charge my card. Thought it was coming from California now I find out it is coming from CHINA. Not Happy. Ordered this the middle of March still haven't received it the middle of May. They tell me it's in the mail stream for the last month! All I can say is STAY AWAY from them.
I purchased masks just like many others to get the runaround and not received any of my order. They say that they are in Houston TX, but my tracking number was out of Yemen! I am pissed as these were for my children and myself
If you ever get what you ordered then I am impressed but they do not fulfill their promises as advertised. I understand the high demand but don't promise what you can't deliver. At this point with the money I spent I would call it theft.
I ordered a respirator mask two months ago and still have never seen anything. When I threatened to contact the BBB they sent me a tracking number that never was updated. Do not be suckered like I was.
Nothing positive, only if you want to wait longer than 2-3 month. 0 stars for this website. Buyers beware
I ordered an N95 face mask this is what I ordered and this is what I received. Took 8 weeks to get here and now fighting with company to get refund.
I wish I had seen the reviews before my husband ordered from them. We only received one mask and keep getting broken tracking links when I contact them about the second one. I guess we are just out our money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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