FullerSpaceReviews 287

Even if you order from this company Fuller space.com thru PayPal they won't refund money until you send these cheap blue mask they sent in place of what you really ordered at your shipping expense,, so much for thru PayPal

This website needs to be shut down. It is not an honest company.
I ordered 8 Masks in March. I still have not gotten them. I keep getting e-mails saying since the volume of orders are so high, it is delaying orders. There is not customer service #. I am in sales and it should not take over two months for orders. I keep e-mailing them and letting them know I want to cancel my order and I only get an e-mail back saying they will give me a 20% discount off my next order. REALLY PEOPLE - I don't want the pending order. Facebook should not allow them to advertise on there.

I have the same problem. I ordered 7 masks on 04/30/2020. I also got a bogus tracking #, where it said my order was in (Rosedale, NY), after I emailed them about my order. It is now 06/02/2020 and my order is still sitting in Rosedale. How is this site still operating on the internet. This kind of sh$$ will bring down e-commerce. It will get to the point where people will only deal with Amazon or the big box stores on the web. God help us! I also wish I could give -20 stars but had to at least give one for it to go through.

I've been waiting for weeks for my order. Feeling scammed and based on other reviews guess that feeling was correct. All they do is provide a tracking number that goes no where and offer a discount on future orders as if I would order from them again when they haven't sent the ordered items. I am about to file a complaint with PayPal and the BBB - I know that will do no good, but they took my hard earned money and provided nothing.

I ordered 5 personalized masks and 5 replacement filters as teacher gifts on 4-24. I fell for the professional looking website. After several weeks I still had no tracking number and a bunch of automated responses saying "thanks for contacting us regarding your concern, I would like to say that your order is shipped out and on the way to our shipping agent. The tracking number will be updated to you as soon as we receive from them." Furthermore, I would like to give you a 20% discount off your next purchase, please apply code OMGSAM20 when checking out.

A few more weeks went by and still no tracking number. I saw the reviews on this site and then filed a dispute in the PayPal resolution center. After PayPal contacted the seller they eventually provided PayPal with a tracking number and sent me an email (on 5-22) saying that "some" of my items were on their way. One June 1st I received my package. They shipped 1 filter. 1 SINGLE, solid, FILTER to my house (from Portland Oregon) so that when PayPal was looking in to the dispute, they could use the tracking number to see that my item had been delivered. They have a P. O. Box in Portland, Oregon, which they use to quickly ship out cheap junk (that you did not order) so that, when you dispute it, PayPal can see that you received your item and finds in favor of the seller. Now I will be going through my bank.

Please see below photos of what I ordered and what I received to effectively end my dispute with Paypal with a decision in favor of the seller as my package "arrived."

My story is the same as the hundreds of people that have come forward. I purchased 2 masks@ 80.00 in April and I never received them. I received a bogus tracking number. I called USPS and the tracking numbers are psuedo tracking numbers. I was told to report fraud to my CC company. Please do not buy anything from these theives exploiitng good people in the time of COVID 19. I will be reporting to the BBB and the US consumer affairs.

I order 2 masks for $68 total, and as I understand that everything is taking twice as long to mail now, I gave them benefit of the doubt and waited a month for an email saying they were even shipped... Never happened. I ONLY received any type of shipment notice after I opened a dispute with PayPal to have my money refunded. Magically I immediately got not 1 but TWO tracking numbers. Tracking code #1, sent to PayPal after the dispute was opened, said that my order was in Jamaica, NY. Where I might add it apparently still is to the day I wrote this review. Odd because this was suppose to be a Texas based company. Then they sent me a separate message with tracking code #2 that said it was is Oregon... Again, odd because why would a Texas based company ship out of Oregon and give PayPal a bogus tracking number for NY? I was already suspicious, but that right there sent up even more red flags. Well long story short the Oregon "order" actually got mailed and delivered to my address. However, what I received was nothing close to the $30 mask I ordered and let's not go into the fact that there was suppose to be TWO in the order totalling $68. I added pictures of the invoice to show what I had paid for and expected to receive, along with a picture of what I actually got in the mail. So yeah, I tried to do the "shop America" thing and this is where it got me. I'll just stick to ordering from verified foreign sellers on Wish instead... At least I got exactly what was pictured and I paid for through that seller.