FullerSpaceReviews 287

This is the worst site to order mask. They don't give you a tracking number. But they be so happy to get your money. I will tell the whole world about this company if it's really a company.

I placed an order for custom masks. The company will send you tons of happy emails about the progress of your masks and advising you of delays. Finally you get an email saying they are ready for shipping. The next day an email arrives stating that shipping is delayed because of the post office. No further happy emails and obviously, there are no masks to ship. I paid with PayPal and have escalated a claim with PayPal for a refund of my funds.

On April 25th, I placed an order. The Fullerspace.com payment receipt explains the payment will show up as PayPal Outfit Model. RED FLAG! This company originally touted that their facemasks are made in USA, but now that misleading marketing scam has been removed. RED FLAG This company gains your trust by sending pictures and updates of your facemask in progress. GAINING TRUST I was notified my facemasks were shipped and a tracking number would be sent. Never received a tracking number so I had to email them. RED FLAG Then the next day I received an email with a story that the "shipping agent" was backed up due to COVID19. WORKING YOUR EMOTIONS I emailed to ask the name of the shipping agent. Again a robo type apology message with no specific answer to my question. RED FLAG The following day I requested a status and this robo email stated there was tightened customs causing my order delay. FINAL RED FLAG. This company gains your trust by telling you the truth about PayPal and sending pictures of the factory, workers and packing of your facemask. I doubt I'll see any facemasks, and according to the PayPal receipt they are most likely coming from Hong Kong. DO NOT BUY FROM THEM, SCAMMERS!

I cannot rate this b*********** company because there is no scale to rate them It would be on a negative scale. Had I known that my money was going to be taken without getting any merchandise I would I would have never never ordered from them Yes they are preying on people with this pandemic going around. Somebody is making money and not delivering orders. You ought to be ashame as to what you are doing. The trade commission needs to close you down and the Better Business Bureaul needs to take action. Not to mention the FBI. This makes no sense. People are dying and you are taking advantage of folks trying to protect theirselves.
Your company needs to burn down to ashes...
How dare you!

It's insane to see how many others have experienced the same thing as me!
I placed my order over a month ago, paid for expedited shipping and still have yet to receive it and cannot receive any correct tracking information. I can normally give companies a break if things happen and someone drops the ball. However, I have emailed over and over again just to be told the same thing that "it should be there soon." When there is no proof that it was even sent out! I would say this has been one of the worst customer service's I've experienced and there isn't even a number I can be given to talk to a real person for a refund. Very sad... Won't try to buy from this company again.

I made a purchase on the website on 4/16/2020 and on 4/20 I requested information when I was told that it would take 5-7 business days for processing. Shipping times typically take anywhere from 3 to 5 business days. The total estimated delivery is within 8 12 days. On 4/30 I received tracking information (that was already 10 business days from my purchase). I haven't received my items yet and it's been 20 business days. The tracking information provided shows the item is not moving. I have been in contact with Fuller Space almost on a daily basis and they keep offering me discounts to make me stop questioning what is happening but do not give me a solution to my problem. Today, 5/14/2020, I received one more answer with them asking me to allow an amount of time to resolve the problem. I paid for shipping and I don't understand why they don't ship the items again, expediting the shipment at their cost or simply refund my money. When i went on their website today and they changed the shipping policy to It will take 3- 5 business days for processing. Shipping times typically take anywhere from 7 to 10 business days. The total estimated delivery is within 10 - 15 days, which still makes my order late and I just want to be done with it!

Beware of this SCAM! I take great pleasure in knowing there's an especially hot place for them when they die.