FTDReviews 650

Flowers were delivered at ~9:30am. Unfortunately my mom didn't hear the doorbell, if it was rung. Not sure if attempt to reach by phone.
Flowers found around noon. By next afternoon my mom was plucking wilted flowers.

On time delivery, exactly what I ordered, recipients loved their flowers and personalized card. I would use this service again and highly recommend it to others!

The person who delivered my flowers contacted me on Saturday morning 9/20/2025 at 7:54 a.m. informing me that my flowers would be delivered in two hours. And that she would text me a picture of the location in my buildings lobby after they were delivered. That never happened. My flowers were finally delivered at 8: pm on 9/20/2025, without any notification from the driver. That they had been delivered.

These were a gift to my grandmother on her 97th birthday. Sent them a day early so she could wake up to the smell of fresh flowers! She absolutely loved them! I did the largest setting. For her happiness it's a cost worth taking. Last ones I ordered lasted forever!

The order I received was not the product that I ordered. However, after I talked with customer service, the correct order was delivered the next day.

I am always pleased with the flowers I recieve and my wife absolutely loved them. I've had them for a week and they still look amazing

Web site is easy to use. FYD has a great selection of products. Flowers arrived on time and delivered with care.

The local florist did their best to mimic what i bought but it wasn't the same. A cup isn't the same as a plantar. More important is that i sent it to her work. The problem is that it was delivered after hours.

Order was reqested to be delivered on 12/15. I received notice that it was delivered on 15th, it was not. It was delivered on 12/17.

Plants left out in the cold when delivered and were frozen when recipient found them. Would suggest a phone message or slip left in mailbox to let recipient know they were there. If you think sender is responsible for checking then advise that when order is placed. Extremely disappointed and expensive experience.

I thought it ordered a plant & box of chocolate. But I received a broken plant & no chocolate. My wife put on a fake smile but it kinda pissed me off

Quick, easy, flowers delivered when asked. Only thing was my name was not signed on it so she guessed correctly they were from me.

A very nice experience, The flowrs and vase were beatiful, it arrived on time as promised, and I am very satisfied with this experience.

I sent this to my sister for her birthday. She sent me a picture of it, and it is black on the top, and has a lot of dead sprigs. How can she get a replacement?

Flowers arrived quickly and fresh. Very satisfied, next day delivery worked as described.
Flowers arrived quickly and fresh. Very satisfied, next day delivery worked as described.

Many errors with order which were small but #1 did not order or use card. Was charged 6.99 #2was for Christmas but labeled for anniversary. Centerpiece one was completely different from pictured
And I am sure was far less expensive than
What was presented as example.
My experience makes me question ever using FTD at another time.

Not sure why I'm redirected to this page. My recipient received a product of poor quality and size unlike the description. I sent a response to FTD and was just redirected to this site. Poor experience thus far.

The address was incorrect and the reps still made sure the delivery was adjusted and taken care of. It didn't arrive on the birthday that was scheduled but at least it got there and attention was paid to it. Thank you everyone!

Had been turned down as no florist available, so returned to FTD and got service. Easy to order and delivery notices were timely. Thank you.

I ordered a deluxe poinsettia for my 93 year old mother. When I saw it at her house I was very disappointed. The ones at the floral shop looked beautiful. The one she received looked like a $15 one you would buy at a grocery store. It was mot at all like the one pictured.