FTDReviews 650

I have used FTD for floral deliveries many times over the years. I have yet to experience less than outstanding service. No compliants at all.

Since I ordered flowers one week ago, I have received 23 emails from FTD (only 3 or 4 of them were necessary to the transaction). I don't feel it is necessary to bombard clients, especially ones who hardly ever order, with excessive emails. The person we sent the flowers to really liked them.

I ordered two of the same item which were delivered by local florists to my house, one for my house and one for a family members. They both looked completely different. The third item anniversary flowers for my wife which were the most expensive were dead two days later.

The Flowers were sent to friends in Chicago for the Holidays. FTD was easy to order from, absolutely no problems. They arrived the next day and looked beautiful.

A great experience thanks to FTD.

Flowers were great.
The vase pictured and ordered said "Happy Birthday" on the side.
The one delivered said "Celebrate" - close enough.

The flowers were meant as an anniversary present. I was disappointed that did not arrive until the end of the day. There should be an option to ask delivery to be prioritized as early delivery (would have paid extra if I knew delivery was going to be so late)

The overall experience met and exceeded my expectations. The item was very well received.

I was sent a picture of the plant, it is beautiful. Thanks for you attention to details. Will order from you with my next gift.

I sent a bouquet from FTD to dear friends on their 50th as we were unable to be there and the flowers were beautiful. Thank You!

I saw a photo of the arrangement that was delivered on time (that was good). Yes, it looked a little like what is online, but it came off as dreary … there were burgundy-colored "somethings" in the arrangement that just didn't work. This was disappointing.

The delivery driver called the contact person and told her that she needed to get home and get the flowers off the porch because of the freezing temperatures

It used to be you get a huge bouquet for $100 not it is something that barely fills 1/2 the vase. A little disappointed and probably just going to pick up flowers from now on.

The Christmas gift to my sister was delivered on time and she loved it. As always, the product that you sent was beautiful and acceptable. She loved the Nutcrackers.

The flowers I sent as gifts were even more beautiful than in the pictures! What a perfect way to make anyone feel special and loved!

Quick, accurate delivery of arrangement that looked like the picture I was looking at when I placed the order! You were spot on!

I sent a gift to one of the businesses I work with and they were very pleased. This made me very happy, especially since I ordered it from the FTD webpage and never got to see the actual product, but only the photo they had posted on their order pages of their various products.

It was easy to purchase and follow through to delivery. The colors were fairly close to the picture. I was disappointed that the iris pictured on the web were not included in the delivery. The color was there but those flowers were not. There was no place on the order to make the request for those specific flowers.

The arrangement I ordered did not look anything like what was delivered to my sister. I understand you might have to substitute a flower here or there, but the entire arrangement? Very dissatisfied. Probably will not use your site again.

The experience could be better if I could actually track the item instead of having someone wait all day for the order. Delivery window would be better than delivery hours of operation

This was a gift, and recipient sent a picture to me. She said the arrangement was stunning. I was concerned the flowers might get frostbitten, but she said they were beautiful.

UPS did not follow the directions on the box indicating which side was up. As a result they dumped it upside down at some point in shipping breaking some branches and dumping dirt out.