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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I purchased a PCM for a 2017 Sierra 1500 6.2L the rep checked compatibility and assured me it would work. The PCM was Vin programned received and installed. Subsequently, the vehicle would not start. This is only my 2nd reviw I have ever posted! Very disappointed.
Everything worked out 100% as Princess C promised thank you again great job. Jeep is running great.! Tommy M
Hi Tommy, thank you for your kind words! I'm glad everything worked out as promised and that your Jeep is running smoothly. If you ever need anything else, we're here to help!
Great experienced.
From day ordered was placed I was kept informed of each step. When I called I received information that was helpful. Ordered arrived on date I was given.
Thank you so much for your kind words, Alice! We're thrilled our team was able to keep you informed every step of the way and deliver your order right on time. Your trust means a lot to us, and we're always here whenever you need assistance.
Great price and the warranty is also great and I will send the old ECU back to you.I did not receive a return envelope.
Your site was easy io use. I was able match my no. With a part no that you were selling. You emailed me to tell me there a delay because lots gf orders. That was nice Then you shipped it pority Thanks CBD Free shippibg the no. Maich
I wanted to wait awhile to do this review, to make sure the ECM worked. Now, after a couple of months, it works great.
Hi Clarence, thank you for taking the time to share your experience after using the ECM for a couple of months. We're thrilled to hear it works perfectly and appreciate your thoughtful feedback!
Spoke with salesman who answered my concerns
Shipping took longer than expected
Acknowledgement of order took several days to receive as well
Everything was perfect, and item received had no issue and worked perfectly.
Hi Bobby, thank you so much for your kind words! We're thrilled everything arrived perfectly and met your expectations. If there's ever anything you need in the future, we're here to help!
Not sure yet if I'm happy but as of now it was easy to pay for the part.
Part installed and running great. Looking forward to getting the first 500miles in to calibrate computer.
Thank you, Paul, for sharing your experience. We're glad the part installation went smoothly and appreciate your patience throughout. Please don't hesitate to reach out during those first 500 miles if you need any assistance or have questions—we're here to ensure everything stays on track.
It was really easy to find what i needed, and once received, no issues when it got installed!
Thank you for your kind words, Robert! I’m glad everything was easy to find and worked perfectly upon installation. We’re here whenever you need us for any future fixes or projects!
I'm a return customer and I'm very pleased with the service and support
Jason, thank you for your loyalty and kindness. It’s great to know our service and support keep bringing you back, and we’re excited to continue helping with everything you need.
I installed new ecm and it didn't make me relean the key it just started right up. Idle is about 300rpm to high and now 2 weeks after install I got stranded on the side of the road. Scanner says ecu can't read keys. And it won't let me reprogram my key. Have to go back to old ecm
Got one from you a few years ago for my truck. It worked great. Now my car needs one, I hope it works just as well. Thanks. It did work just as well,and I am totally satisfied with the price and quality.
Thank you, Perry, for your continued trust and kind words! We're glad to hear the part for your car met your expectations just as well, and we’re here whenever you need us again. Your satisfaction means a lot to us!
Easy to find the part that I needed. Just get the part number from your old part and find the exact part with that number at Flagship One.
Thanks so much for your kind words, Robert! We're thrilled the part was a perfect fit and helped solve your transmission issues. It means a lot to know our team made finding what you needed easy—options like that make all the difference.
Ordered a tcm to my Corvette c6 05
Worked perfectly.took i while to get to
Sweden,about 5 weeks.but thats okay.
The car runs perfectly.i Will recomend you!
Many thanks /Rickard
Great website and service can trust what they do for you. Service was quick and I was informed of everything from the beginning to the end.
Thank you so much, Randy, for your kind words and trust in our service. We're delighted to hear the experience was smooth and clear from start to finish. Your support means the world to us!
Website is user friendly, I had the incorrect shipping address, I called and they took care
Of it with no problems.
Jim, thank you for sharing your experience and letting us know how we handled the shipping address update. We're glad the website was easy to navigate and that our team could assist you quickly. If there's ever anything else you need, please don’t hesitate to reach out.
I was looking up and down trying to find a computer for my Jeep Wrangler. I reached out to
Flagship and they responded almost immediately. After get some information from me along with some solid advice I decided to go for it. Flagship did not disappoint with the results being that my Jeep Wrangler is backing on the road again. Thank's guys you are awesome.
Pamela, hearing that we helped get your Jeep Wrangler back on the road puts a huge smile on our faces! Thank you for trusting us and for your kind words—they mean the world to our team. Drive safe and don’t hesitate to reach out if you need anything else!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Troy, thank you so much for your kind words! We’re thrilled to hear the ECM arrived quickly and worked perfectly, and your recommendation means the world to us. Looking forward to serving you again anytime!