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Flagship One Inc

4.4

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
Lynbrook, NY, United States
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Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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20,506 reviews

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Florida
1 review
0 helpful votes
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Thank you
November 27, 2025

The young lady was very helpful and thorough with me in explaining what needed to be done, going above and beyond to make sure I was completely satisfied. I am very satisfied with my product and the customer service given to me. Thank you 😁

Date of experience: October 15, 2025
Texas
1 review
0 helpful votes
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Great alternative to OEM
November 27, 2025

I am a professional repair shops. I have purchased from Flagship one many times. I have been perfectly satisfied with every purchase. They keep me abreast of the status. I am currently very happy with my relationship with Flagship one.

Date of experience: November 16, 2025
Oregon
1 review
0 helpful votes
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Works
November 27, 2025

I ordered the wrong ECU initially, they matched me up with the right one and there have been no issues. They also will take the old one as a credit in case I ever need to order another.

Date of experience: November 16, 2025
Canada
1 review
0 helpful votes
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Plug and play
November 27, 2025

L'ordinateur fonctionne très bien. Le délai de livraison était raisonnable.

Date of experience: November 16, 2025
Illinois
1 review
0 helpful votes
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Just amazing
November 27, 2025

Amazing great. The first company that I will order more product, I like the service of the customer service and the product very good my jeep now is in the road thnx flag ship one

Date of experience: November 16, 2025
California
1 review
0 helpful votes
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From a 5 * shop in So Cal
November 27, 2025

Product performed as expected. We programmed the keys, and it will not program with one. New dealer key and everything performed as expected. The time down was a big factor, as Mazda's new computers were obsolete. Flagship is highly recommended if you want to get this part in a few weeks. I can see a week wait but almost 3 was a customer killer.

Date of experience: November 16, 2025
Ohio
1 review
0 helpful votes
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Easy transaction.
November 27, 2025

I told a competitor. You were cheaper. They never offered a discount. Then I found out they didn't even process my order. They did charge me though. So I bought the ECM from you. Painlessly.

Date of experience: November 16, 2025
Arkansas
1 review
0 helpful votes
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Second time...
November 27, 2025

I am a professional repair shop and do not have the capability of flashing Chrysler products so I outsource it. This is the second time that it has taken a month to get the product. 15 emails saying that it is shipped and no phone calls saying im sorry this is running late this is why... be upfront about how long it ACTUALLY takes and people will be less angry. I won't be using flagship again unless I HAVE to.

Date of experience: November 16, 2025
California
1 review
0 helpful votes
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2005 Dodge Ram ECU
November 27, 2025

I was unable to get a replacement ECU from the manufacture. Searched the web and found Flagship. Gave them a call and the lady who answered was very helpful. She told me what unit I needed and gave a fair price. Flagship kept me informed on where the ECU was in the process and when it was shipped. I installed it on the truck and the problem was fixed.

Date of experience: November 16, 2025
Maryland
1 review
0 helpful votes
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Excellent
November 27, 2025

Everything went perfect the part came fast. It was programmed perfect. The car started right up. They even sent me directions on how to reset the key. I had gotten a pcm for a 98 corvette. Would highly recommend. Thank you again for your excellent service.

Date of experience: November 16, 2025
North Carolina
1 review
0 helpful votes
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Installed flawlessly
November 27, 2025

After years of my failing computer, I decided to to replace it so I could further pinpoint an additional problem it had acquired causing it to misfire. Took my buddy about an hour to remove the old one and install my unit. Started up no problem but check light engine on. Ran to Autozone and pointed probable 2 different O2 sensors. So I ordered all 4 and after installing no check engine and running like new.
Ronnie Franklin NC.

Date of experience: November 16, 2025
Georgia
1 review
0 helpful votes
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Flagship Outstanding Service
November 27, 2025

My experience with Flagship was great. The customer service was exceptional. They responded quickly and they were very professional.

Date of experience: November 16, 2025
Texas
1 review
0 helpful votes
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EMC replacement
November 27, 2025

Ordered an EMC for my car. I got an email a couple days later saying the first EMC wouldn't pass their electrical test so a second EMC was being tested. The 2nd EMC delivered and installed. My car's check engine light cleared and car passed emissions. Worked as it should.

Date of experience: November 16, 2025
Nevada
1 review
0 helpful votes
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New Computer for 2006 Mustang
November 27, 2025

Wonderful experience with Flagship One. My next door neighbor ordered a new computer for my 2006 Mustang and Flagship One suggested I order a DIFFERENT computer part than the one originally ordered. So I went with Flagship One's recommendation and it worked out perfectly. FLAGSHIP ONE WAS CORRECT. Very happy. My neighbor hooked up my new computer and it works great. Thank you

Date of experience: November 16, 2025
California
1 review
0 helpful votes
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I'm originally ordered the wrong part and the customer service caught it and advised the correct part and took care of getting it programmed and shipped in a timely manner. If I ever need another ecm I will definitely be back.

Date of experience: November 16, 2025
South Carolina
1 review
0 helpful votes
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Programmed incorrectly
November 27, 2025

The Ecm we received was programmed for a transponder vehicle and ours is nontransponder. Therefore we had to pay to have it programmed and diagnosed again. Poor experience.

Date of experience: November 16, 2025
New Mexico
1 review
0 helpful votes
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New PCM replacement
November 26, 2025

The new replacement PCM was easy to install. I replaced all the emissions components and all the codes reset that helped my car pass the emissions test.

Date of experience: October 16, 2025
California
1 review
0 helpful votes
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Great product
November 26, 2025

The computer was in excellent condition, and was programmed to the proper VIN. It turns out, the dealership mechanic was lazy and didn't listen to me when i told him what the problem was (I'm just a woman, after all), and my old computer was fine. I'm still happy with the product though!

Date of experience: November 16, 2025
Hawaii
1 review
0 helpful votes
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Outstanding!
November 26, 2025

Quick service; received unit, installed quickly and truck is running like a dream again! No more rough idle or rough shifting!
Thank you!

Date of experience: November 16, 2025
Missouri
1 review
0 helpful votes
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Works well
November 26, 2025
Updated review

I had a code P0401 code on my Camry. I was hoping the problem was a faulty ECM but it turned out not to be the case. The problem was a defective new VSV. However, this ECM works well.

Date of experience: October 3, 2025

Had what I needed in stock
October 10, 2025
Previous review

Had what I needed in stock.

Date of experience: September 30, 2025