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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Very nice and understandable of placing my order. Is my second order and was very explainable of m
I didn't need to program new keys for my 2012 Chrysler 200 2.4L, just plug and play. I expected the immobilizer to prevent the car from starting which happens to some vehicles when you change out the vehicles computer. I received a lot of email updates for the order to let me know the status. Order to receive was about a week or so.
Great experience I give them the vin got the part and everything worked great I highly recommend them
Haven't put part in yet but good shopping experience. Very affordable compared to other places.
The company was responsive upon ordering, but the part did not work for us. I have requested a return authorization but have received no response. I would like a response please.
Was easy to order once I knew which one to get and fast delivery also. Would so business again anytime
Equipment was good but took longer than the expected listing of 3-5 days. It took 2 weeks
My vehicle still doesn't run and everything is brand new besides the harness I have no spark idk if you a r I problem but I've tested the whole harness I'm at a loss with this thing before on the old ecu I had code 12 new ecu I have code 14 idk
Almost took as long to receive as first time I ordered! Plus I paid an extra $120. For faster delivery time!
Our experience with ordering this part was understandable and honest. The warranty was very reassuring. Our product fit and worked exactly like it was supposed to. We would not hesitate to do business again with you for our Toyota needs!
It was a easy process and we put it in and it worked perfectly!
Engine run very smooth after replace preprogrammed ECM. Professional.
Product worked, did not receive directions on key programming but was an easy conversation with tech support to resolve.
Had a slight delay in shipping the original part. When testing it prior to shipping, it was found to be defective. Therefore they were able to then find a working one which worked perfectly for my vehicle. Excellent!
It was great service easy to work with and very nice people i will keep doing service with them again
Really happy that someone referred me to you, had truck in 2 different places 1 was the Dodge dealership had for 2 to 3 weeks at each place, told us product was not made anymore, thank sto yall I will have my truck back THANKYOU AGAIN, GOT PRODUCT IN LESS THAN A WEEK
New pcm bad out of the package. Waiting on customer service to tell me how to proceed with getting a new unit sent.
Great place to get computers from. Works perfect for my truck. Shipping took longer that expected but overall I would definitely buy from here again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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