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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Had issues with new ecu, they would not respond to emails after purchase, also my cc number was stolen a few days after could suspicious?
THANK YOU FLAGSHIP ONE! I was told by a repair shop they couldn't find a PCM for my '94 Blazer K5 anywhere in America. I got on the hunt and found FS1. I was skeptical due to some negative and mixed reviews but my vehicle is getting rare and I need to keep it running. Entire experience was elite level from communication to consistency to performance. My K5 runs better than ever before and they kept me aware during the entire process. Shipping was swift and arrived faster than forecasted. If I ever need a part they have available I won't hesitate to shop again
Yall were very helpful in helping me to find my part i needed for my SUV. An it worked perfect in my SUV. Thanks again
Ordered a replacement Jeep commander preprogrammed ECM to eliminate the factory ECM as possibly defective.
The factory ECM was not the issue, but the Jeep does run better with the replacement ECM from Flagship One.
The unit was fully programmed, including all updates, and the easy installation took less than 10 minutes.
Very pleased with the purchase and the Lifetime Warranty included with it.
Highly recommended!
Purchased PCM for Chrysler 300 and found it to be programmed properly and ready to go in without issues.
Thank you, William, for sharing your experience – we’re glad the PCM was ready to install with no issues. Your feedback means a lot to us, and we truly appreciate you choosing us for your automotive needs.
I ordered one from another company,and within a week the internal memory chip went out and I had no warranty information to exchange it,so I came to your company and got the part and warranty information right away,give you. Two thumbs up 👍
Thank you, Robert, for sharing your experience and trusting us to provide timely support and warranty coverage. We're glad to hear you were quickly taken care of and appreciate your kind words. Looking forward to serving you again in the future.
I've purchased 2 pcm's for separate vehicles and they've both worked as if they were the originals. Plug and play, I had to do nothing extra.
Thank you so much for sharing your experience, Chris! It’s great to hear the PCMs fit perfectly and worked seamlessly for your vehicles—plug and play is definitely how it should be. We appreciate your feedback and look forward to helping you again in the future!
This carburetor is not a direct fit...the oem throttle cable is not applicable to this carb so and extra purchase is required and no mention in the listing
Installation was a breeze. My vehicle requires key programming by locksmith. However, by following their instrucions I was able to program myself. That saved me like $100. I had already used 2 locksmiths to try and reprogram my origial ECM and they were unsuccesful. By the way I purchased w/keys. If I could do a backflip I would I'm just that happy. Made me forget that I had a problem at all,I have my truck back! Thanx Flagship one
We've found flagship one to be a great resource. We've been able to get many cars back on the road due to their availability of ECMs.
The only time we had trouble with one they were quick to take it back and send another. We appreciate the service.
2 PCM's and 3 BCMs later my problems are finally solved. Ultimately my customers vehicle was down over 2 months because of long downtime on your part. Your company has reached out to me vowing to make the process better which is all I can ask for.
Excellent job after receiving the new computer all the problems were solved, great job
Thank you for sharing your experience, TOD. We’re glad to hear the new computer resolved the issues with your 2000 Mazda Miata and appreciate your feedback as we continue to make every visit a success. We look forward to assisting you again whenever you need us.
They kept us informed and so far it all works. I would recommend them to anyone.
Hi Robert, thank you for your kind words—I'm glad to hear everything's working well and that you felt informed throughout the process. We truly appreciate your recommendation and look forward to helping you again in the future!
They were Very polite And delivery was fast, but most importantly it works great,my mechanic was surprised at low cost.
Thank You
Hi Glenn, thank you for your kind words and feedback! We're thrilled to hear the ECU is working great and that you found the pricing surprising—in a good way. Whenever you need parts moving forward, we're here to make sure things continue running smoothly.
Price for the product was great, fast shipping and delivery.
However, upon delivery, the truck would not crank, even after relearn instructions were followed. I took the truck to a mechanic shop, having them try to relearn the ECM from Flagship and they could not communicate with the ECM. In the end, they re-flashed my existing ECM and the truck ran perfect. I did not ask for a return of the part due to time passed since purchase.
We ordered an ECU for an older Toyota Camry that is discontinued from the manufacturer and FS1 was able to provide us with the correct ECU and it worked perfectly. We will continue to use FS1 in the future for our ECU needs. Thanks FS1!
Dear Gregory, we're delighted to hear the ECU fit perfectly and accomplished exactly what you needed it to. It means a great deal that you’d choose us again for your future needs—thank you sincerely for sharing your positive experience!
Sale person was polite, knowledgable about get me the right part I needed. The part arrived early than I was quoted. The rebuilt part I recieved fixed my problem. Thanks again.
Thank you, Otis, for sharing your experience and kind words about our team's knowledge and prompt service. We're glad the rebuilt part resolved your issue and pleased to have delivered ahead of schedule. Your appreciation means a lot to us, and we’re here whenever you need support in the future.
Not happy how my ecu was handled. Charge over 400 to tell us we did something to it and you did not repair. So we ended up having to spend over 600 to get a new one since trying to find an ecu for an older vehicle is not easy.
They do the best for my shop,this is Midas at kuykendahl rd,houston tx *******,they serviced two PCM with successful outcome for me.thank you
Hi Jafar, thank you for sharing your experience with the team at Kuykendahl Rd. We're glad to hear the PCM serviced for your shop turned out well and appreciate your thoughtful words—looking forward to helping you again in the future!
Had a loss of communication with ecm. Checked fuses and obvious problems, decided to try another ecm. Got one from your company and did key relearn. Did not work. Two days later I decided to try relearn again. It worked! Truck is running well, but got a crankshaft position not relearned. Working on that. Very satisfied with ecm so far. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jamison, thanks so much for your feedback and glad we could help you find the right part for your SUV. Please don't hesitate to reach out if you need anything else down the road—we’re here for you!