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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The new computer solved all my issues with my Suburban. Excellent service at a cheap price. If I could give more stars I would.
Easy process start to finish. Customer service is a breeze!
Thank you, James, for sharing your experience. We're glad the process was easy and that our team could assist you smoothly. We look forward to helping you with any future needs!
I had to replace the TCM on a 09 Cobalt, then the ECM, both worked great, recommend to anyone needing an ECM and or TCM...
Thanks for sharing your experience, David. We’re glad both the TCM and ECM worked well for your Cobalt, and appreciate your recommendation. Let us know anytime you need support!
I live in Canada so time for arrival was longer but pcm worked as expected. Plug and play! Job done.
Thanks Al
Easy, order the part by year and make, give VIN number and the correct part arrived and works perfectly
Thank you for sharing your experience, Alvin. We're pleased to hear the part arrived correctly and works as expected. Your feedback is important to us, and we look forward to assisting you again in the future.
Worked like a champ. Fixed some of the issues (unfortunately did not fix radio issue of no sound.
A pox on the gm engineers who decided to tie 100% of a vehicle's electric system together (maybe not a pox but a mild rash that shows up on the same day every month)).
My reman Ecm came in time and worked as it should.
Thank you, Derrick, for sharing your feedback about your reman ECM. We're glad to hear it met your expectations and arrived on time. We appreciate your business and look forward to helping you again in the future!
When the ECM on my significant other's truck was failing, the use of Flagship's website made it very simple to locate the correct replacement ECM. The process of programming the ECM taken by Flagship was appreciated and aside from having to go through a relearn process following replacement in the truck, we have had zero issues. Thank you Flagship for your great service!
Recibí la PCM en tiempo y forma, funcionó Correctamente, ahora solo espero que que dure bastante Tiempo, ya que son reconstruidas, confío en que hayan echo un buen trabajo en ella
I need an ECM ASAP so I called flagship and the sales person was very helpful.I had no problem what's so ever and my ECM was delivered on time,installed it on my truck and worked just great. I highly recommend flagship to any needing ECM or PCM
Leo, thank you for taking the time to share your experience! We're glad everything went smoothly and that you're happy with your new ECM. We appreciate your recommendation and look forward to assisting you again whenever you need.
I was hesitant to use someone new, but you had pretty good reviews, so I felt it would be at least somewhat safe. I ordered my ECM on Saturday. Each step of the way, I was emailed the progress. The unit was promised by the following Friday. 10:30 Friday morning, it showed up on my front porch in Washington State. The next morning, I installed it on my 2005 Silverado. With the instructions provided, I was able program it to the vehicle, security included, without issue. Make sure the battery is fully charged! Based on my experience, I would recommend this company to my friends and family.
Phillip, thank you for taking the time to share your thoughtful experience—you did an amazing job providing detail every step of the way! We truly appreciate your trust and recommendation, and we’re glad the shipment and installation processes were smooth for your Silverado.
Product came with step by step instructions and offered phone support if needed.
Thank you, Ted, for sharing your thoughtful feedback about the product instructions and support services. We're glad everything arrived promptly and are here to assist further should you need help down the road. Looking forward to serving you again with even better experiences in the future.
Had the part I needed fast shipping great experience. Thanks
Thank you, William, for your kind words! We’re glad to hear you had a great experience and that everything arrived quickly. We appreciate your feedback and look forward to serving you again.
For several years I have done my engine modules rom Flagship One Inc.They always get the right part and they always work what more can you ask for!Like no core is needed so they supply information with the part and the package is very well prepared to ship with no harm.I will continue to use their service and appreciate their business.
Thank you, Patrick, for your continued trust and kind words. We're glad to consistently provide the right parts and reliable service you expect, and we look forward to supporting your needs for years to come. Your feedback means a lot to us!
Was great experience very helpful part can in no time and I'm in Canada plugged it in and was back on the road
Hi Justin, thanks for sharing your experience! We're glad you found the part quickly and that it helped get you back on the road so smoothly. Your feedback means a lot to us, and we’re here whenever you need assistance in the future.
Everything was plug and play just as you promised! I will definitely recommend you to friends and keep you in mind for all my future needs!
Thank you for sharing your experience, Rickie! We're glad the parts were as straightforward as promised and appreciate your willingness to recommend us. Looking forward to assisting you with any future needs to keep your vehicles running smoothly.
My parts guy at ford dealership informed me about this place very happy
Thank you for sharing your experience, William. We’re glad to hear the parts worked well and appreciate your feedback—it helps us continue improving the support we provide. Please don’t hesitate to reach out if you need assistance in the future.
Supplied as said and delivered a perfect cpu
They went out there way to help
Thank you, Randy, for your kind words and for highlighting the effort we put into helping you. It’s great to know the part arrived exactly as expected and that our team could assist you effectively. We look forward to supporting you again in the future.
Kept us informed so we could keep customer informed and tech like that it was plug and play
Thank you for sharing your experience, Roger. We're glad to hear the easy setup and timely updates helped keep everything running smoothly. We appreciate your feedback and look forward to supporting you again.
Order ecm for Nissan Altima using vin # but the one it called for was different. Flagship one had me send my original one to them and they programmed it. They worked hard to solve my problem. Excellent people to deal with.
Thank you, Carl, for taking the time to share your experience and for recognizing the effort our team put into resolving your issue. We’re glad to have been able to assist and truly appreciate your kind words about our service. If you need anything further, please don't hesitate to reach out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience, Chris. We're glad the computer worked well and that you were happy with the service and price. We truly appreciate your feedback and hope to assist you with any future vehicle needs!