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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Teresa U.
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Was not happy that I had to pay a Service/Handling fee for each basket going to the same household

Date of experience: January 27, 2020
Debbie J.
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I liked the pricing of the product I ordered, but didn't realize it was so expensive to have delivered. What's why my overall rating of price is a 3 and not higher.

Date of experience: January 27, 2020
aneicia K.
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I would definitely use the service again
January 27, 2020

I would definitely use the service again.

Date of experience: January 27, 2020
Illinois
1 review
0 helpful votes
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Ordered delux and the photos in their web site is different than what I got, a small vase with less flowers, paid total of 74 for a 45-50 dollars worth. You better buy from soewhere else. Their fees added up to that

Date of experience: January 27, 2020
Larry T.
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Very nice
January 27, 2020

Very nice

Date of experience: January 27, 2020
Christine U.
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Great selections for same day delivery!
January 27, 2020

Great selections for same day delivery!

Date of experience: January 27, 2020
deborah b.
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Easy website to navigate
January 27, 2020

Easy website to navigate,

Date of experience: January 27, 2020
Pat S.
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Easy to order
January 27, 2020

Easy to order. Have had only one order where I wasn't satisfied with the product sent.

Date of experience: January 27, 2020
Rita G.
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When I ordered the flowers the price was 42.00, however when it was billed to me, it was 49.50 base price. This doesn't include tax, or delivery. Once $49.50 showed up and couldn't get it to change back to $42.00. Very disappointed. Will not order from you again. Oh, the flowers were beautiful and were delivered on time. But going up $7.50 automatically was unfair.

Date of experience: January 26, 2020
Joan Z.
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The flowers delivered were beautiful
January 27, 2020

The flowers delivered were beautiful. Unfortunately, I had also ordered a fruit basket...I was told later there were no fruit baskets available.? Coupons could be on all items, not just select items.

Date of experience: January 26, 2020
debbie b.
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Ordered flowers online
January 27, 2020

Ordered flowers online. I live in Texas and had the flowers ordered from the florist in Rio Rancho. These were a birthday gift for my mom. She was very happy and said the flowers were beautiful. Ordering process went very smoothly. Flowers were delivered on time. Same-day delivery made this a nice.

Date of experience: January 26, 2020
Jo A.
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It was a birthday gift for my dear GF
January 27, 2020

It was a birthday gift for my dear GF. She sent me photo of what it look like it was nice! But a bit smaller than I expected for the price!

Date of experience: January 26, 2020
California
1 review
0 helpful votes
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My mother was in the hospital for a surgery. My father is bedridden with cancer and asked if I could assist in him ordering her flowers. I chose a same-day flower delivery, guaranteeing same day delivery.
I signed my father's name to the card, which is different then my credit card. So, they had to verify information. The only reason I know, is because I called, because I never received an email confirmation. Otherwise, I would never have known. I never received contact that they needed verification information. Once the information was cleared up, I was assured the flowers would be delivered to the hospital by 5:00p.m.
They never came. I called again, and I was informed the verification came in too late to order flowers for local delivery.
I informed them, they could either refund the money and still deliver the flowers, (taking responsibility for their failed service) or refund the money, and I will review them.
So, by this review I am writing... you know what answer they gave me.
I cancelled my order, and ordered through different service.

Date of experience: January 26, 2020
Rosemarie G.
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The fruit I ordered was a gift to my nephew after being hospitalized. He said it was a very nice fruit basket with an abundance of fruit. I was very happy to hear that. That sounds like it looked like the picture shown. I have ordered gifts from other places and when I heard what was in them, I was very disappointed. They made it sound good but there was really not much there. Again I was very pleased with this order.

Date of experience: January 26, 2020
Judy D.
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Quick and easy
January 27, 2020

Quick and easy. Great selection of flowers.

Date of experience: January 26, 2020
Patricia S.
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I am always satisfied with my order!
January 27, 2020

I am always satisfied with my order!

Date of experience: January 26, 2020
Margareda B.
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I expected the flowers to be in bloom
January 27, 2020

I expected the flowers to be in bloom

Date of experience: January 26, 2020
Sherry R.
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Easy to place order
January 27, 2020

Easy to place order. I like the same day or a few days before event delivery. Especially on Sunday.

Date of experience: January 26, 2020
Bernice T.
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Flowers were delivered less than 24 hours from the time the order was placed. My daughter (the recipient) described them as absolutely beautiful. Flowers were fresh and the arrangement very appealing. Will definitely use from you flowers again.

Date of experience: January 26, 2020
Nikole D.
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Easy
January 27, 2020

Easy. It's been a 2 year journey
And $20k to for my son and his wife to start a family thru in invitro. I needed easy today. Thank you so much.

Date of experience: January 26, 2020