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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Would have been good to know that there would be a $**.** service/handling fee before already submitted the order.
Pricing is very reasonable in comparison to other sites. Although, in this instance, the local florists were unable to complete same day delivery. FYF notified me and offered to enhance the gift basket with more fruit and send an apology with it for the late delivery. Customer service was very good.
I won't know my satisfaction until I confirm the flowers have been sent and are as expected.
EASY TO USE, PRODUCT LOOKS GREAT.
Shopping was very easy and useful. Next time, show the $** shipping charge before payment is actually received. :)
What a life saver! Flowers in 4 hours! Very easy to use website. Order processing is fast. I expect the flowers ordered will delight, too.
Flowers were delivered on time w/ door to door service & extra info. On how to take care of flowers. Arrangement was very pretty & flowers lasted a long time. Will definitely use again!
Everything went smoothly.
Difficult to find what I was looking for.
The actual website was fine and the company very helpful. After placing my order, I received a call stating that my order could not be delivered the same day after all but would be delivered that Monday (this was Sat.) I said that was fine. However, the flower delivery was not actually attempted until that following Tuesday and then not actually delivered until that following Thursday. That was 5 days after the originally promised "same day" delivery. Since it was contracted out to a local florist, I don't believe the company should ever use that florist again! It was ridiculous! My sister received her "birthday" flowers, 5 days after her birthday!
First time ordering from you but so far I am pleased. I will have to see what my friends think when they receive the gift.
My Friends received there and just loved them. They said they were beautiful!
Easy online ordering fair prices quick checkout.
Sent fruit basket to my parents as they are now vegan.
They loved it.
Great gift for them. Delivered on time
I had to use the site out of necessity since my car is not working and I could not get to the store to order the flowers. The prices are ridiculous and tacking on a fee at the end made the price obnoxious. Next time I will just send them a gift card.
Upon seeing a photo of the flowers from the reciever, I was highly disappointed that the same colors were not used. The choice was based specifically on bright colors and the order sent was not the same as what was ordered.
Easy to order. Proof will be what the product actually looks like. [Shipping charge seems high]
MY daughter received the flowers on the requested date. She said that they were pretty and liked the arrangement.
Easy and reliable. It made it so special for my parents
On their anniversary!
Very very happy with the whole process. Thank You
Thank you for delivery my package on time to the birthday boy :)
No
The site needs a face lift. Searching wasn't fun. But the flowers are affordable and similar to more expensive sites.
I've already contacted customer service and a refund was applied for the balloons that were never delivered. Though there was an apology in the email, it doesn't do anything to make me feel like I'm a valued customer. I probably won't return to purchase anything again since my mother received an incomplete order. I'm still waiting to get a picture of what was delivered to make sure she even got the right stuff! I'm disappointed in this experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members