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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Peggy T.
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So far so good; Flowers were delivered to my daughter and she said they are beautiful.

Date of experience: December 15, 2013
Patricia R.
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Thank you..
December 15, 2013

Thank you.the arrangenent for our grand-daughters birthday was more than we e xpected
Thank you again for the prompt service and delivery.

Date of experience: December 15, 2013
Lora K.
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Quick and easy to use site
December 15, 2013

Quick and easy to use site. Nice layout, good graphics and I love the zip code option.

Date of experience: December 15, 2013
lynn h.
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Easy and smooth
December 15, 2013

Easy and smooth

Date of experience: December 14, 2013
Pat D.
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Shopping was easy
December 15, 2013

Shopping was easy. Hoping the flowers are nice

Date of experience: December 14, 2013
Beatriz R.
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After adding the flowers to my cart, the coupon seemed to disappear. When I was about to finalize the purchase and showed me the full price and I could not add the coupon again.
I did get an offer to my email, and that is the reason I cam back and made the purchase.

Date of experience: December 14, 2013
Sue H.
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Great site!
December 14, 2013

Great site! Recipients have said the flowers are beautiful!

Date of experience: December 14, 2013
Washington
1 review
2 helpful votes
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DO NOT USE!
December 14, 2013

DO NOT USE! I would rate NO stars, but they have to have at least one. Horrible experience. Ordered flowers for my wife's birthday to be delivered to her office. Paid for the "upgrade" of additional flowers in the arrangement, but she received literally only FOUR flowers in the arrangement! Paid for a special pink texture glass vase, but she received a plain run of the mill "grocery store" clear glass vase. Called and got all of 30% refunded - WILL NEVER USE THEM AGAIN! Don't fall for their 5 star rating on THEIR SITE - cannot be true! Ruined the birthday flowers!

Date of experience: December 14, 2013
Max L.
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I was disappointed and felt tricked to go through the entire process thinking that I am getting such a great deal only to find an additional service charge of $**.** added to the order at the end. If you are going to charge a service charge, be honest about it and say so in the beginning!

Date of experience: December 14, 2013
Merilee T.
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I ordered two arrangements to be sent in two different states. Both got great reviews from the receivers. One of the deliveries was incomplete and I called the florist directly and was given excellent customer service with immediate results which tells me youflowers.com deals with florists with high standards in both quality and customer service. This is now my go-to source for all my florist needs.

Date of experience: December 14, 2013
Vic C.
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It is rare to find a floral delivery services that meets my expectations. FROMYOUFLOWERS will be my service vendor of choice for future flower delivery orders

Date of experience: December 14, 2013
Robert E.
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An absolute pleasure to buy from, great customer service, price and delivery and most of all beautiful flowers and one very happy fiancé! I won't hesitate to buy from these again

Date of experience: December 14, 2013
Eddie B.
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It's been fairly simple so far
December 14, 2013

It's been fairly simple so far.

Date of experience: December 14, 2013
Sherry U.
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Great selection, easy site to navigate, After seeing the selection in person I was a little disappointed in the size for the price. Now the container was nice and flowers were fresh and nicely arranged I was a little disappointed in the dipped carnation would have preferred the solid red and white flowers as in the picture display. I realize all flowers are not always available and florist have to use what is on hand Shem same day expedited delivery is required. Overall satisfied and was very pleased you were able to make the timely delivery.

Date of experience: December 14, 2013
Mary R.
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Much easier than others thank you and Merry Christmas to you and yours!

Date of experience: December 14, 2013
Lawrence G.
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Very efficient shopping experience and products reached their destination in a timely fashion

Date of experience: December 14, 2013
Kim C.
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Easy and love the pictures!
December 14, 2013

Easy and love the pictures!

Date of experience: December 14, 2013
Mary P.
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My order won't be delivered until December 23
December 14, 2013

My order won't be delivered until December 23. There isn't a choice for orders not delivered yet listed on your survey! When the flowers are delivered, I will be glad to take the survey again. Thank you.

Date of experience: December 14, 2013
Faramarz G.
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I am ordering from Canada and I don't have the State. You should let Canadian to enter the province code instead. Thanks

Date of experience: December 14, 2013
Bette X.
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Easy to order love the four hour guarantee
December 14, 2013

Easy to order love the four hour guarantee.

The picture that was shown was far from what was delivered. I even upgraded for $**.** she received 3 roses and 3 carnations in a sad arrangement. I was so embarrassed. It looked like I sent some cheap $**.** arrangement. It was horrible.

Date of experience: December 14, 2013