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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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TIM O.
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Sent fruit basket to my parents as they are now vegan.
They loved it.
Great gift for them. Delivered on time

Date of experience: December 13, 2013
Carrie T.
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I had to use the site out of necessity since my car is not working and I could not get to the store to order the flowers. The prices are ridiculous and tacking on a fee at the end made the price obnoxious. Next time I will just send them a gift card.

Upon seeing a photo of the flowers from the reciever, I was highly disappointed that the same colors were not used. The choice was based specifically on bright colors and the order sent was not the same as what was ordered.

Date of experience: December 13, 2013
Elaine H.
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Easy to order
December 13, 2013

Easy to order. Proof will be what the product actually looks like. [Shipping charge seems high]
MY daughter received the flowers on the requested date. She said that they were pretty and liked the arrangement.

Date of experience: December 13, 2013
Charlotte d.
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Easy and reliable
December 13, 2013

Easy and reliable. It made it so special for my parents
On their anniversary!

Date of experience: December 13, 2013
steve m.
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Very very happy with the whole process
December 13, 2013

Very very happy with the whole process. Thank You

Date of experience: December 13, 2013
Allison R.
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Thank you for delivery my package on time to the birthday boy :)

Date of experience: December 13, 2013
Brandy M.
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No
December 13, 2013

No

Date of experience: December 13, 2013
Stacey J.
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The site needs a face lift
December 13, 2013

The site needs a face lift. Searching wasn't fun. But the flowers are affordable and similar to more expensive sites.

I've already contacted customer service and a refund was applied for the balloons that were never delivered. Though there was an apology in the email, it doesn't do anything to make me feel like I'm a valued customer. I probably won't return to purchase anything again since my mother received an incomplete order. I'm still waiting to get a picture of what was delivered to make sure she even got the right stuff! I'm disappointed in this experience.

Date of experience: December 13, 2013
Marjie D.
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I love ordering from From You Flowers
December 13, 2013

I love ordering from From You Flowers. The recipients are always delighted.

Date of experience: December 13, 2013
Brandy C.
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Love the flowers and your prices~!
December 13, 2013

Love the flowers and your prices~!

Date of experience: December 13, 2013
Virginia N.
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Easy...
December 13, 2013

Easy... except the service charge was a surprise! My friend loved the flowers I sent to her.

Date of experience: December 13, 2013
Theresa P.
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Ordering simple, quick, efficient
December 13, 2013

Ordering simple, quick, efficient. I don't know yet about delivery and quality.

Delivered on time and recipient stated quality was good.

Date of experience: December 13, 2013
cheryl d.
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Simple easy quick
December 13, 2013

Simple easy quick

Date of experience: December 13, 2013
veronica I.
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Great service
December 13, 2013

Great service

Date of experience: December 13, 2013
Christopher M.
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I love the fact that you emailed me with the free delivery offer - well done FromYou Flowers

Date of experience: December 13, 2013
Maryann S.
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Easy
December 13, 2013

Easy - Great product pictures to help you decide!
I became a tad frustrated - I purchased a $**.** Gift Certificate that I planned to use. The site did not accept it,causing me to have to order in the future. After calling, the customer service, the Gift Certificate remains unused. Very frustrating to the customer.

Date of experience: December 12, 2013
Terra I.
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It was quick and easy
December 13, 2013

It was quick and easy. Thanks so much.

Date of experience: December 12, 2013
Linda L.
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My first time ordering through you
December 13, 2013

My first time ordering through you. I have had bad experiences from others so I am anxious to experience your delivery practices.

Date of experience: December 12, 2013
ron l.
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Placed order at 6am, picked item for same day delivery and paid for delivery before noon. Wife left work at 3 flowers for our anniversary never arrived. I called company at 1 when they werent there your company said checked with florist on truck should be there before 3. Didnt come. Called your company at 4 and they said they couldnt do anything till driver came back. Called nect day to say florist never delivered. Asked if they could deliver and told them i had stated she was off work for the week. Florist delivered next day to house claimed it was your companies fault and should order direct and not thru you. Someone was lying if your rep said it was on truck yet florist said didnt get order.

Date of experience: December 12, 2013
Codi P.
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The 15 dollars at the end is a lot to surprise people with at the end of a purchase. Some more clarity of the true price would be appreciated.

Date of experience: December 12, 2013