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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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patricia r.
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Delivery is very expensive...
December 24, 2013

Delivery is very expensive...product price good.
A Small Christmas tree was sent to my Sister who is recovering from surgery.it made her day and brightened her holiday in the medical facility
Thankyou!

Date of experience: December 24, 2013
george p.
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Good except would not take my credit card had to use pay pall to purchase flowers for my wife...thanks my wife loved the arrangement...thank you

Date of experience: December 24, 2013
Debbie M.
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So Easy!
December 24, 2013

So Easy! Thank you!

Date of experience: December 24, 2013
Lesley G.
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There were no problems with the first order and the flowers were very pretty
On the Saturday, I received a phone call from Customer Service to inform me that there was an issue with the florist being my unable to find the address the second order was to be delivered to. (Really? When there's Google maps on every computer?). The same day, I received an email saying the flowers had been delivered successfully. Curious. The flowers were delivered on Monday - the following business day. The arrangement itself is very nice, but if there had been a time issue, needing delivery on a specific day, it could have been a problem.

Date of experience: December 24, 2013
Ethan Y.
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FTD messed up at the last second, came to you in a last ditch effort, very pleased, if the order goes well tomorrow I will use you again for sure!
- The delivery was made by a local florist and on time! The flowes look beautiful and my girlfriend is very excited! Will use you guys again for valentine's day for sure! I definitely recommend this over FTD!

Date of experience: December 24, 2013
Keith X.
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Quick & Easy
December 24, 2013

Quick & Easy. Thanks

Date of experience: December 24, 2013
Kelsey D.
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Quicjk and easy
December 24, 2013

Quicjk and easy

Date of experience: December 24, 2013
dinas H.
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Great company
December 24, 2013

Great company

Date of experience: December 24, 2013
Robin H.
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The flowers I ordered were for my sister in a nursing home. I have been told that they are very beautiful and that they arrived when they were suppose to. Thank you very much. I will be using your service again.

Date of experience: December 24, 2013
Germaine T.
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Would like to be able to make corrections to the message on the card without losing the previously entered information.

Date of experience: December 24, 2013
Bree C.
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Thank you the flowers were beautiful
December 24, 2013

Thank you the flowers were beautiful

Date of experience: December 24, 2013
Younga W.
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This was my first time ordering flowers for delivery and I am very glad I chose fromyouflowers.com. The flower selection was beautiful and the prices were less than what I expected. I chose same day delivery and I was a little worried the flowers wouldn't arrive on time, but everything went perfectly. I'm so happy to have found fromyouflowers and I will always choose this company when I send flowers.

Date of experience: December 24, 2013
Deborah F.
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Product and delivery as expected, thank you
December 24, 2013

Product and delivery as expected, thank you.

Date of experience: December 24, 2013
Carol G.
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Very nice arrangement
December 24, 2013

Very nice arrangement

Date of experience: December 24, 2013
Faith O.
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My sister in law was admitted to the hospital right before Christmas. I wanted to get her flowers ASAP since we were hopeful they'd discharge her quickly. The same day delivery was great - I placed the order early morning, she received them late afternoon. The delivery charge is quite steep with extra payments added for both expediting and same day delivery...but, being across the country, I had little other choice. Overall, I'm very happy with the outcome.

Date of experience: December 24, 2013
Ana A.
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This is my first time ordering from you
December 24, 2013

This is my first time ordering from you - I hope you are as good as you say! I like to buy and send flowers! I can be your customer!

Date of experience: December 23, 2013
Karen S.
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I will purchase all my flower needs if I get my Christmas Flowers "FRESH". Yes they were fresh and they are very pretty they did a great job!. They called 8a.m. And I didn't get to the phone till 9:30 a.m... They said they were wanting to know if I was home so they could bring me the flowers. I didn't get them till I called again to ask when they were bringing them. I finally got them at 4:00 p.m. I didn't know I had to wait all day for them to be delivered. Other than that they are very pretty and I am enjoying them for the Christmas Hoilday. They did a GREAT JOB!

Date of experience: December 23, 2013
Cailin S.
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When ordering I had originally scheduled delivery for Sunday 12/22 but 15 minutes after I placed my order I got a call from customer service saying they couldn't find any florists in the area that would deliver on that date but I was pleasantly surprised when they offered me a free upgrade on the arrangement I ordered! Great and friendly customer service!

Date of experience: December 23, 2013
Jo S.
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So easy I cannot believe it
December 24, 2013

So easy I cannot believe it. So glad I found this site;-)

Date of experience: December 23, 2013
Martha G.
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My sister called me and saidshe received the flowers. I have not seen them, but all seems to be fine.

When I ordered flowers I thought I would get a rebate, but when the order was placed there was no discount applied. Otherwise I am happy

Date of experience: December 23, 2013