Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Deborah F.
0 reviews
0 helpful votes
Follow Deborah F.
Unfollow Deborah F.
Share Review
Report Review

Product and delivery as expected, thank you
December 24, 2013

Product and delivery as expected, thank you.

Date of experience: December 24, 2013
Carol G.
0 reviews
0 helpful votes
Follow Carol G.
Unfollow Carol G.
Share Review
Report Review

Very nice arrangement
December 24, 2013

Very nice arrangement

Date of experience: December 24, 2013
Faith O.
0 reviews
0 helpful votes
Follow Faith O.
Unfollow Faith O.
Share Review
Report Review

My sister in law was admitted to the hospital right before Christmas. I wanted to get her flowers ASAP since we were hopeful they'd discharge her quickly. The same day delivery was great - I placed the order early morning, she received them late afternoon. The delivery charge is quite steep with extra payments added for both expediting and same day delivery...but, being across the country, I had little other choice. Overall, I'm very happy with the outcome.

Date of experience: December 24, 2013
Ana A.
0 reviews
0 helpful votes
Follow Ana A.
Unfollow Ana A.
Share Review
Report Review

This is my first time ordering from you
December 24, 2013

This is my first time ordering from you - I hope you are as good as you say! I like to buy and send flowers! I can be your customer!

Date of experience: December 23, 2013
Karen S.
0 reviews
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Share Review
Report Review

I will purchase all my flower needs if I get my Christmas Flowers "FRESH". Yes they were fresh and they are very pretty they did a great job!. They called 8a.m. And I didn't get to the phone till 9:30 a.m... They said they were wanting to know if I was home so they could bring me the flowers. I didn't get them till I called again to ask when they were bringing them. I finally got them at 4:00 p.m. I didn't know I had to wait all day for them to be delivered. Other than that they are very pretty and I am enjoying them for the Christmas Hoilday. They did a GREAT JOB!

Date of experience: December 23, 2013
Cailin S.
0 reviews
0 helpful votes
Follow Cailin S.
Unfollow Cailin S.
Share Review
Report Review

When ordering I had originally scheduled delivery for Sunday 12/22 but 15 minutes after I placed my order I got a call from customer service saying they couldn't find any florists in the area that would deliver on that date but I was pleasantly surprised when they offered me a free upgrade on the arrangement I ordered! Great and friendly customer service!

Date of experience: December 23, 2013
Jo S.
0 reviews
0 helpful votes
Follow Jo S.
Unfollow Jo S.
Share Review
Report Review

So easy I cannot believe it
December 24, 2013

So easy I cannot believe it. So glad I found this site;-)

Date of experience: December 23, 2013
Martha G.
0 reviews
0 helpful votes
Follow Martha G.
Unfollow Martha G.
Share Review
Report Review

My sister called me and saidshe received the flowers. I have not seen them, but all seems to be fine.

When I ordered flowers I thought I would get a rebate, but when the order was placed there was no discount applied. Otherwise I am happy

Date of experience: December 23, 2013
Nick C.
0 reviews
0 helpful votes
Follow Nick C.
Unfollow Nick C.
Share Review
Report Review

My frist order, verry pleased
December 24, 2013

My frist order, verry pleased

Date of experience: December 23, 2013
Carol H.
0 reviews
0 helpful votes
Follow Carol H.
Unfollow Carol H.
Share Review
Report Review

I'm a little disapointed with the llg google discount, It said 20% I got 10% but then it added up with a very large s&H cost. I was surprised at the cost at the end.

Date of experience: December 23, 2013
Donna R.
0 reviews
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

Quick & very easy
December 24, 2013

Quick & very easy. I paid extra to have the flowers delivered by noon the next day & they were not there by noon. So, that is the only reason I listed 4 stars & not 5.

Date of experience: December 23, 2013
Sheila C.
0 reviews
0 helpful votes
Follow Sheila C.
Unfollow Sheila C.
Share Review
Report Review

Easy to place an order
December 24, 2013

Easy to place an order. Hoping the flowers are as beautiful as the shopping experience. After receiving the flowers I was told they were beautiful however I believe they gave me one deluxe and one regular although I ordered 2 deluxe. Another downer is that you have to pay two shipping charges although both vases went to the same place.

Date of experience: December 23, 2013
alida l.
0 reviews
0 helpful votes
Follow alida l.
Unfollow alida l.
Share Review
Report Review

Simply great
December 24, 2013

Simply great

Date of experience: December 23, 2013
molly H.
0 reviews
0 helpful votes
Follow molly H.
Unfollow molly H.
Share Review
Report Review

Mom and dad loved the flowers
December 23, 2013

Mom and dad loved the flowers.

Date of experience: December 23, 2013
Robin G.
0 reviews
0 helpful votes
Follow Robin G.
Unfollow Robin G.
Share Review
Report Review

Na
December 23, 2013

Na

Date of experience: December 23, 2013
Abby P.
0 reviews
0 helpful votes
Follow Abby P.
Unfollow Abby P.
Share Review
Report Review

Great Customer Service
December 23, 2013

Great Customer Service.

Date of experience: December 23, 2013
christina a.
0 reviews
0 helpful votes
Follow christina a.
Unfollow christina a.
Share Review
Report Review

Your shipping charges are too much on top of flower prices. If you had not offered me free shipping I would have bought flowers at trader joes and delivered myself. In these hard economic times flower sending is a luxury for some of us. But I appreciate the offer of free shipping, these flowers will brighten my mothers sad day on the anniversary of my dads passing. Thank you

Flower received: cheesy

Date of experience: December 23, 2013
eva B.
0 reviews
0 helpful votes
Follow eva B.
Unfollow eva B.
Share Review
Report Review

Great
December 23, 2013

Great

Date of experience: December 23, 2013
Lourdes W.
0 reviews
0 helpful votes
Follow Lourdes W.
Unfollow Lourdes W.
Share Review
Report Review

The shopping experience was what I expected..
December 23, 2013

The shopping experience was what I expected. I would like to see the product and the delivery time to make a better judgement on the whole shopping experience... above comments were submitted prior to receive the merchandise. Now that I see that basked has arrived.
Delivery time was excellent. Very satisfied with the time it took for the product to be delivered.
I was very dissapointed with the size of the basket. I thought for the price that I paid the basked would be much bigger. And/or have additional selection. In the end although the quality seemed good the variety within the basket was lacking.

I would suggest to provide a list of the items included in the basket so that the consumer knows what to expect will be delivered, sizes may vary but quantity can be predicted. I.e. Quantity of oranges, apples, etc.

Overall the speedy delivery and ease using the website was great... Value needs improvement.

Date of experience: December 23, 2013
Ms L.
0 reviews
0 helpful votes
Follow Ms L.
Unfollow Ms L.
Share Review
Report Review

Very easy to select and the arrangements look wonderful.

Date of experience: December 23, 2013