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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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MJ M.
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You should be more up front w/the $** service & handling fee :(

Date of experience: December 26, 2013
James D.
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Had to place order twice for it to go thru
December 26, 2013

Had to place order twice for it to go thru

Date of experience: December 26, 2013
Jackie A.
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Very quick and simple to order flowers to de delivered tomorrow, Christmas Eve, to my friend in California, from me in England.

Date of experience: December 26, 2013
Jana B.
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I had these flowers sent to my mom for Christmas
December 26, 2013

I had these flowers sent to my mom for Christmas. I ordered them on I think Dec. 22nd and she received them on the 24th. She was very happy with them. Thank you very much! I will order again if I ever need flowers sent again.

Date of experience: December 26, 2013
Frank S.
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Price was deceptive
December 26, 2013

Price was deceptive - The $** handling fee was not clear up front. Ended up spending more than I wanted to, and the quality of what was delivered was poor, the box was just dropped on the front step and sat out for a while. Fortunately, the flowers survived, what few of them there were. It was overall very disappointing and I am going to back ****Flowers

Date of experience: December 26, 2013
Ismael B.
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The type of flower quality were very poor not even close to the one in the picture that I pick.

Date of experience: December 26, 2013
WILLIAM R.
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I sent a flower piece to my Aunt for Christmas
December 26, 2013

I sent a flower piece to my Aunt for Christmas. I saw it last night when I went to visit and it did not look like the picture when I ordered it. For $** the center piece should have looked like the picture. I never had this experience when I use to use FTD. It was OK but not what I thought I ordered.

Date of experience: December 26, 2013
Rebecca B.
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Did not arrive on the day I specified and paid extra for, also the arrangement was very cheap looking for the money I paid for it.

Date of experience: December 26, 2013
Lisa D.
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So far, so good!
December 26, 2013

So far, so good! Just get them there tomorrow and I will be a repeat customer!:-)

Great service! I will definitely be ordering from you again!

Date of experience: December 26, 2013
Sherri N.
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Easy site to use and good prices
December 26, 2013

Easy site to use and good prices

Date of experience: December 26, 2013
Timothy U.
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Simple to use
December 26, 2013

Simple to use. My order was for a combination of flowers, balloons and chocolates. The balloons and chocolates arrived before the flowers and the card, so mom did not know who they were from at first. Within an hour the flowers arrived with the card, so all was well. This is my second order with this company and I will use it again.

Date of experience: December 25, 2013
Evelyn A.
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I was very disappointed that my order wasn't delivered on the date promised. However, the recipient was very pleased with the flowers when they finally arrived.

Date of experience: December 25, 2013
Rickey L.
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You forgot my box of candy and then refused to deliver them after that date. I would have been happy with a 3 day delivery of the candy and was going to pay more also. Customer service was very nice and this day has got to be a big day for you. Next time if you want to make the money on this day, prepare and or think about it a little more. You could make the money and keep the customers happy or a least coming back by excepting the next delivery day even if you charge a little more for it. I would have paid.
Just my 2 cents
Rick

Date of experience: December 25, 2013
Laura R.
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fromyouflowers.com had exactly what I wanted and I appreciated the options to add chocolates, flowers, a balloon, and a personal message. I found the shipping charges much too high and would not have completed the order if I had not gotten your offer of free shipping.
Two website suggestions: Add an "edit' feature to the shopping cart; and fix a glitch in writing the message, which disappeared several times while I was writing it.
Thank you again for the free shipping offer.

Date of experience: December 25, 2013
Jody N.
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My mom loved the flowers!
December 26, 2013

My mom loved the flowers! Thank you.

Date of experience: December 25, 2013
Nan W.
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It was wonderful to not only be able to have THE LAST MINUTE gifts delivered but also to have them be so nice!

Thank you!

Date of experience: December 25, 2013
Linda S.
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Thank you for your service, this was easy
December 25, 2013

Thank you for your service, this was easy

Date of experience: December 25, 2013
Ariel B.
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I was happy with the cost of the bouquet, but I wasn't thrilled with the delivery cost or the fact that the lilies hadn't bloomed yet. However, now (a few days later) the bouquet is beautiful and we are happy with it.

Date of experience: December 25, 2013
charlie r.
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Very nice, good delivery time, thank you
December 25, 2013

Very nice, good delivery time, thank you

Date of experience: December 25, 2013
Maureen M.
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Because I ordered the flowers on Christmas Eve I expected them to be delivered in late pm but came around 11 am. I was impressed.

Date of experience: December 25, 2013