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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The shipping and handling fee was a surprise at the end.
Honestly the flowers where good and delivery was good the price of service/handling is what killed me! I've used tons of sires to order flowers as I travel extensively for work but this by far was the most expensive
The service and handling charges are a little crazy!
Just like last time, everything went smooth. Very easy to navigate on website.
My order was delivered to the wrong town, thankfully an executive of the business was headed to the recipient's town and brought the flowers with him. Receiving the email that asked me to confirm or deny that I had gotten my order a day after I made the purchase had me worried at first because I had chosen a delivery date a week later in the month. The customer service I received after contacting fromyouflowers was done in a timely matter and the information I was given eased my mind that the product would be delivered when I had requested.
Was very happy with the flowers and the service.
So far - it has been great.
Ordered the Sugar Plum bouquet with pink and white flowers, and instead I got pink flowers with a darker pink flowers, not what was pictured. I did call customer service and had a very nice lady who told me they may have substituted the white flowers for the darker pink and offered me a $** gift card for my troubles.
The flowers themselves were beautiful and the receiver was thrilled BUT we paid extra for before noon delivery and they came around 2:30pm - we wanted them delivered in the classroom while the kids were still there. Also even though we did not send an actual 'card' we did include a message and it wasn't included. When we contacted our daughter she had to ask us if we sent the flowers. Anyway the flower 'cake' itself was much appreciated and so unique and lovely. We can live with the late delivery and no card but were disappointed in those 2 issues only, not at all in the flower arrangement itself.
I've already spoken to Customer Service and they resolved my issue.
I was displeased to find that after all was said and done, only then was I able to see the handling fee. Which made it expensive enough I can't afford it. But am paying it anyways due to the circumstances. I won't be getting flowers delivered through this sight again.
Usually order from you, but tried another company which completely stiffed me. So happy to return to you.
(The price is too high and I wasn't thrilled with the minimum order to the area, but your service is good - especially compared to some of your competitors.)
Kind of weird because the discount kept changing. In the end, it was OK, but I still think $**.** is too much for delivery. I wanted to order 5 arrangements, but am not willing to pay $** for delivery alone.
Efficient
Good
Hello
The flowers were beautiful and I don't think this is from you flowers fault I think it was the florists fault. First of all I paid extra for shipping to get there the day of, and they called me they didn't get delivered, but they did credit my account. When the shipment arrived it was missing the teddy bear, which was the purpose of the gift as it was for a child. I called and again GREAT customer service. I know it was the florists fault, and Sean went above and beyond and was very nice even with my upset attitude on the other end. Great customer service and they do aim to please just not satisfied with the florist they used
A little expensive
Was not able to edit zip code info. Your system pulled it up wrong.
Very courteous representatives...I would definitely go this route to order again!
Wow. Very nice and convenient. I hope the flowers are as nice as they look!
Arrived just like you advertised and beautiful. She loved them! Thanks!
Beautiful arrangements to pick from. But don't like having to pay $*.** fee for early delivery...when delivery is four days away.
Customer service was great. Needed to make last minute edits to order. They were accommodating and very courteous. And ensured my order got to the right place/person on time.
Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members