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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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shannon E.
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Hello
January 15, 2014

Hello
The flowers were beautiful and I don't think this is from you flowers fault I think it was the florists fault. First of all I paid extra for shipping to get there the day of, and they called me they didn't get delivered, but they did credit my account. When the shipment arrived it was missing the teddy bear, which was the purpose of the gift as it was for a child. I called and again GREAT customer service. I know it was the florists fault, and Sean went above and beyond and was very nice even with my upset attitude on the other end. Great customer service and they do aim to please just not satisfied with the florist they used

A little expensive

Date of experience: January 14, 2014
valerie J.
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Was not able to edit zip code info
January 14, 2014

Was not able to edit zip code info. Your system pulled it up wrong.

Date of experience: January 14, 2014
Lena W.
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Very courteous representatives...
January 14, 2014

Very courteous representatives...I would definitely go this route to order again!

Date of experience: January 14, 2014
Cory S.
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Wow
January 14, 2014

Wow. Very nice and convenient. I hope the flowers are as nice as they look!

Arrived just like you advertised and beautiful. She loved them! Thanks!

Date of experience: January 14, 2014
Sheila M.
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Beautiful arrangements to pick from
January 14, 2014

Beautiful arrangements to pick from. But don't like having to pay $*.** fee for early delivery...when delivery is four days away.

Customer service was great. Needed to make last minute edits to order. They were accommodating and very courteous. And ensured my order got to the right place/person on time.

Thank you!

Date of experience: January 14, 2014
LIZA M.
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Process to order was quick and easy
January 14, 2014

Process to order was quick and easy. Just surprised with the **.** handling fee.

Date of experience: January 14, 2014
mike S.
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Thanks so much for no service fee and free shipping

Date of experience: January 14, 2014
Vicki I.
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Excellent
January 14, 2014

Excellent

Date of experience: January 14, 2014
Bridget B.
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I haven't sent flowers to anyone in awhile
January 14, 2014

I haven't sent flowers to anyone in awhile. I forgot how easy it is through your site.

Date of experience: January 14, 2014
Evgenija K.
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I think it's a bit pricey and the Service/Handling Fee should be known before exiting check-out.
Otherwise everything else was perfect. The flowers were delivered timely, they were fresh and gorgeous as in the photo and my friend was thrilled!

Date of experience: January 14, 2014
Janelle E.
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Great Service!
January 14, 2014

Great Service! I loved it!

Date of experience: January 14, 2014
svetla C.
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Emailed me link for free shipping, awesome!
January 14, 2014

Emailed me link for free shipping, awesome!

Date of experience: January 14, 2014
Robert R.
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I feel a satisfaction feedback would be more informative if it was requested after delivery date. My order is supposed to be delivered on 1-16. Hard to rate before delivery////

Date of experience: January 14, 2014
Maria T.
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It was my mother's birthday flowers were delivered late, very unhappy

Date of experience: January 14, 2014
Pamela J.
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Very Easy to Use
January 14, 2014

Very Easy to Use

Date of experience: January 14, 2014
David E.
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Wife loved the flowers
January 14, 2014

Wife loved the flowers - thanks

Date of experience: January 14, 2014
Susan D.
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My friend loved her flowers!
January 14, 2014

My friend loved her flowers! Great way to remember those far away or to say "Thanks"! Who doesn't like to get flowers?

Date of experience: January 14, 2014
Cathy S.
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Would be nice to know the additional handling charge BEFORE getting to the payment page. Don't like finding out it cost almost half of what the order is to get it delivered.
The flowers were beautiful, but knowing the Total cost before hand would have been appreciated.

Date of experience: January 14, 2014
Mike C.
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Fast and easy...
January 14, 2014

Fast and easy...my favorite 2 words in online shopping.

Date of experience: January 14, 2014
Crystal B.
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The arrangement that was delivered looked nothing like what was selected. I'm very disappointed with it. I understand availability/seasonal issues but it was not pretty.

Date of experience: January 14, 2014