Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Karen M.
0 reviews
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

First issue was that "same day delivery" wasn't "same day". Still took another entire day to receive the bouquet. After tacking on all the extra fees, pricing wasn't great at all. (Supposed to receive 2.99 for the wrong day delivery...paultry amount. I felt like the bouquet was much smaller than portrayed. Felt like a bait and switch. They were pretty and matched the types ordered, just disappointed it wasn't what I thought. Very disappointed in the whole event. I should have called locally in the receiving city. That way a local shop would have gotten more out the transaction than they probably did by being contracted by fromyouflowers.com. Live and learn.

Date of experience: April 9, 2020
Richard Z.
0 reviews
0 helpful votes
Follow Richard Z.
Unfollow Richard Z.
Share Review
Report Review

Good selection of arrangements; courteous service over the phone, too.

Date of experience: April 9, 2020
kathy l.
0 reviews
0 helpful votes
Follow kathy l.
Unfollow kathy l.
Share Review
Report Review

The item ordered and the item received were worlds apart. Ordered a flower B'day Cake. Should have been round, contained at least 2 different flower colors and small b'day candles. Received an oblong Easter Centerpiece of plain white mums, with 2 pink ribbons at either end and a huge 10" white table candle in the center. Clearly not a cake and VERY disappointing. Looked cheap and like it cost less than $10, not the $55 plus delivery it cost. The 'fromyouflowers" company refunded me 30% of my cost ($14) which did nothing to eliminate my disappointing experience as the arrangement was to celebrate the 50th b'day of my daughter since we couldn't get together as a result of the Covid19 virus restrictions. They should have contacted the florist and insisted on a reasonable replacement or refunded the entire amount. I've ordered these flower cakes before and have never been so disappointed with the product as I am with this one.
I will never do business with this online company or the florist they used locally again.

Date of experience: April 9, 2020
Judy H.
0 reviews
0 helpful votes
Follow Judy H.
Unfollow Judy H.
Share Review
Report Review

The recipients of my gifts were delighted!
April 9, 2020

The recipients of my gifts were delighted! Thank you for bringing smiles to weary faces! God bless!

Date of experience: April 9, 2020
Miguel B.
0 reviews
0 helpful votes
Follow Miguel B.
Unfollow Miguel B.
Share Review
Report Review

Fast, efficient and beautiful arrangement
April 9, 2020

Fast, efficient and beautiful arrangement

Date of experience: April 9, 2020
deborah C.
0 reviews
0 helpful votes
Follow deborah C.
Unfollow deborah C.
Share Review
Report Review

I've used you guys before and loved it, I sent my parents a care package/gift basket to cheer them up during these times. They called me when they got it and my dad sounded like a kid on Christmas morning he loves his snacks and guess you pretty much covered all his favorites. They showed me a pic of it and it was bigger then I expected they LOVED it.Thanks for helping me make their day.

Date of experience: April 9, 2020
Heather L.
0 reviews
0 helpful votes
Follow Heather L.
Unfollow Heather L.
Share Review
Report Review

Easy order, fast delivery, and great prices
April 9, 2020

Easy order, fast delivery, and great prices

Date of experience: April 9, 2020
Karen K.
0 reviews
0 helpful votes
Follow Karen K.
Unfollow Karen K.
Share Review
Report Review

Love that I can do same day delivery since I spaced off ordering them a couple of days prior to deliver.

Date of experience: April 9, 2020
David F.
0 reviews
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Make sure no substitions
April 9, 2020

Make sure no substitions

Date of experience: April 9, 2020
Ashley K.
0 reviews
0 helpful votes
Follow Ashley K.
Unfollow Ashley K.
Share Review
Report Review

Not impressed with the cost or the options
April 9, 2020

Not impressed with the cost or the options. By cost I mean the outrageous handling fee.

Date of experience: April 9, 2020
Beth W.
0 reviews
0 helpful votes
Follow Beth W.
Unfollow Beth W.
Share Review
Report Review

My order 410936737 was called orange chiffon
April 9, 2020

My order ******* was called orange chiffon. It was supposed to have orange roses and lillies. I paid premium ($70) Delivery was the same day (also paid extra for that). What was received was mostly white and pink flowers with 3 orange sprigs. Very dissatisfied. If I had wanted a basic pink and white bouquet, I would have ordered it. They shouldn't have change my order when I chose premium. They should have added MORE of the SAME type of flowers and not change the entire color scheme.

Date of experience: April 9, 2020
Elizabeth C.
0 reviews
0 helpful votes
Follow Elizabeth C.
Unfollow Elizabeth C.
Share Review
Report Review

Was a good service
April 9, 2020

Was a good service.

Date of experience: April 9, 2020
Jane D.
0 reviews
0 helpful votes
Follow Jane D.
Unfollow Jane D.
Share Review
Report Review

I would have like a prettier bow considering I indicated it was for Easter. Less greens would have been nice as well

Date of experience: April 9, 2020
Deborah J.
0 reviews
0 helpful votes
Follow Deborah J.
Unfollow Deborah J.
Share Review
Report Review

It was good
April 9, 2020

It was good.
Product was beautiful.
Vase was different than shown on website but just as nice.
A bit pricey - but worth what is paid.

Date of experience: April 9, 2020
Jessica O.
0 reviews
0 helpful votes
Follow Jessica O.
Unfollow Jessica O.
Share Review
Report Review

Good deals and happy it's same day delivery
April 9, 2020

Good deals and happy it's same day delivery

Date of experience: April 9, 2020
marisol g.
0 reviews
0 helpful votes
Follow marisol g.
Unfollow marisol g.
Share Review
Report Review

It was very easy to place order.Thanks
April 9, 2020

It was very easy to place order.Thanks

Date of experience: April 9, 2020
Navashan D.
0 reviews
0 helpful votes
Follow Navashan D.
Unfollow Navashan D.
Share Review
Report Review

Fast, easy and convenient
April 9, 2020

Fast, easy and convenient

Date of experience: April 9, 2020
CMB I.
0 reviews
0 helpful votes
Follow CMB I.
Unfollow CMB I.
Share Review
Report Review

Feeling depressed from sheltering in place and decided to gift myself some flowers. They arrived and are simply perfect. I think better than the picture. Not my first time with from you flowers and the service has made me a repeat customer. Thank you for brightening my day

Date of experience: April 9, 2020
Holly C.
0 reviews
0 helpful votes
Follow Holly C.
Unfollow Holly C.
Share Review
Report Review

It was easy and nice selection during these difficult times. Thank you.

Date of experience: April 9, 2020
Bengt S.
0 reviews
0 helpful votes
Follow Bengt S.
Unfollow Bengt S.
Share Review
Report Review

Service fee did not show until
April 9, 2020

Service fee did not show until. Last step

Date of experience: April 9, 2020