Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Like use yall company alot great service all the time
The flowers were not delivered in the morning even though I paid the expedited delivery charge. I paid around $50 for an arrangement that has four flowers and some babies breath I don't believe that it was worth that cost.
Will shop again.
Very fast/easy to order!
So many nice items hard to decide! My sister was so happy when she recieved the fruit basket I ordered for her for her birthday she was almost crying thank you so much and she said the delivery driver was very courteous as well!
They delivered the flowers on the wrong day...the card was addressed incorrectly...they substituted flowers for ones that were shown and LISTED on the arrangement photo...I called fromyouflowers to talk about these issues...they tried calling the florist as I was on the line, but could not reach them...they said they will try again and contact me...I feel I should receive a refund for a partial of what I paid since the order was not made and delivered as shown and delivery was incorrect date.
Paid for it to be delivered before 12 pm, but did not reach before that time
Quick and easy
I ordered same day delivery and the delivery was two days
I called twice. The customer service staff were very pleasant and courteous
Order was received after normal delivery hours on the 2nd day, but I have to say that the flowers were beautiful and the recipient was very happy. I would order again because of that.
The only thing that I don't like is that it does not give you the option to use your Pal Pal Credit.
Easy to follow directions. I wish you would list the total price (including service charges) before the end. I would have ordered anyway, but it would be nice to know what the extra charge was before the end.
Great customer service, quality arrangement and on-time delivery, even in light of a pending blizzard in the Northeast. Thank you!
Great! Easy and fast!
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

