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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Thank you to the Lady manager for helping me with my first order I never got,she called the hospital there was no order,the cant find it.The lady made up for the trouble and updated the order.I saw it on facetime today when it was deliverd.Thank you for beeing so kind and help be.
The flowers my girlfriend received were of very poor quality. The white daisys were wilted around the edges and the roses had dead spots in them. All in all I wanted to send my girlfriend flowers because I have been out of town working for quite some time and wantedidn't to do something to cheer her up and dead and wilted flowers is what I got so thank you for ruining that. I can almost certainly say I will never order from this sight again and I would never recommend your sight to my friendsaid and loved ones.
Timeline was not kept. I had to call several times to find out why my order was not delivered in the time window that was promised. Delivery was a little over 2 hours late.
The personalized vase was amazing. The flowers were a little disappointing.
I paid an extra $4.99 for expedited shipping of "sympathy" flowers because my best friends mom had just passed. Not only did we not get them within four hours, but 6. Melanie C responded to my email and refunded me the $4.99. After another almost two hours I emailed again and received an email from someone saying that they shipped at 1:30 PM which is completely untrue. When Melanie emailed me around 2 she confirmed they still had not shipped yet. Not sure why someone would email me that?
I'm not satisfied at all with my experience. I actually could have hand delivered at the same time they were delivered, which would've saved me half the price and aggravation. To refund me only $4.99 is bogus. ESPECIALLY after the email I got saying they were delivered at 1:30 PM. Slap in the face during this tough time. I really should be refunded the entire shipping costs. I will not shop with you guys again and will spread the word.
Rated because I rarely order flowers online, and know no others who do also.
Shipping and Handling seems high
I was pleasantly surprised that such a beautiful dish garden was delivered. I've had experiences in the past ordering online, only to be disappointed with what the local florist actually produced.
Thank you for picking good florist that use quality plants and good taste to share my feelings with loved ones in different states.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members