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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Cynthia B.
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It was quite easy
April 21, 2020

It was quite easy. I would also like to see calla lilies in different colors.

The family expressed the flowers were quite lovely and fresh. They felt peaceful just looking at them.

Date of experience: April 20, 2020
Andrew M.
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It's always more expensive than I think
April 21, 2020

It's always more expensive than I think. I was prepared to spend $29.99--after I applied my discounts and shipping... and then there's a surprise "handling fee" I didn't know about, taking me up to almost $45 -- that's 50% more than I thought I would spend! I do NOT love that.

I also planned on same-day delivery; and shopped specifically under that category. But when I got to the delivery options, the closest to same day was a week from my same day.

I can handle these disappointments - they're not going to stop me from shopping here again. I would just prefer transparency, instead of trickery. That should be your motto: "transparency, not trickery."

Date of experience: April 20, 2020
Doris D.
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Fairly easy to navigate even for seniors with limited technology
Experience

Date of experience: April 20, 2020
Grandma R.
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This was so convenient, I got the delivery date I needed with no minimum purchase requirements like other sites.

Date of experience: April 20, 2020
Allen S.
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It would be "nice" if the delivery charge was identified prior to the final checkout screen!

Delivery was left on my doorstep with no prior notification as to when to expect it. Flowers were in vase, UNWRAPPED or PACKAGED! Lucky I was home; if it were windy or raining, it would have spilled all over.
Also, delivery person was NOT wearing protective gloves.
Very Disappointed!

Date of experience: April 20, 2020
Brianna W.
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Everything was perfect, just beautiful and on time.

Date of experience: April 20, 2020
Nancy P.
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Everything worked out perfectly!
April 21, 2020

Everything worked out perfectly! The coupon was a huge help!
My Sister was thrilled with her Flowers, It helped to make her Birthday even more special!

Date of experience: April 20, 2020
Kelly T.
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High shipping fees
April 21, 2020

High shipping fees

Date of experience: April 20, 2020
Ed V.
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Returning customer due to very satisfactory experiences in past. Will
Return again!

Date of experience: April 20, 2020
Gloria A.
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Very smooth and easy to use!
April 21, 2020

Very smooth and easy to use!

Date of experience: April 20, 2020
Terry J.
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If the delivery is smooth and no problems, I will use in the future.
She loved the flowers. Thanks so much.

Date of experience: April 20, 2020
M M.
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Very easy to order
April 21, 2020

Very easy to order. Large selection. Lush succulent garden in beautiful container.

Date of experience: April 20, 2020
MARLENE H.
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These were for a friend who just lost her sister. I did not see them when they arrived, but they helped cheer her. That I know.

Date of experience: April 20, 2020
Anthony C.
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Great selection of arrangements
April 21, 2020

Great selection of arrangements. Quick and easy!

Date of experience: April 20, 2020
Estela O.
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The service was fast and true to.their word on delivering what was ordered. Thank you!

Date of experience: April 20, 2020
betsy h.
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Got a confirmation abt change but it wasn't changed

Date of experience: April 20, 2020
Donna E.
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The first time I completed the order I was surprised at the delivery charge. I put it through again and ordered the smaller size in the flowers and it still came through in the medium...trying to lower cost. So I sent it through one more time and it did take the smaller bouquet (even though I really wanted the next size up). I appreciate the discount in prices and I'm sure they will be beautiful!. I really appreciate that you are willing to deliver this during a "down" time.

Date of experience: April 20, 2020
R W.
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For what it's worth
April 21, 2020

For what it's worth. I ordered the Southern Peach Bouquet for my parents 35th wedding anniversary- it was supposed to be peach with sprinkles of white and just an overall wild flower feel about it. It showed up with pink roses and carnations, there were a few white flowers sprinkled throughout but not at all what was shown in the picture.

I was ok paying extra for delivery and whatnot but that was assuming I got something similar to what was pictured. While I understand the local florist may not have had the exact flowers- I expected something similar, not an entirely different look.

Best,

Warren Hartnell

Date of experience: April 20, 2020
Rebecca P.
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I ordered this from out of state and it was delivered in just a couple of hours. Thank you! I will use you again!

Date of experience: April 20, 2020
Linda D.
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These flowers were for my daughter to say happy easter as we could not be together for the holiday, she loved them. Thank you, Linda Diltz

Date of experience: April 20, 2020