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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Michael M.
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Great service and the time that it came in was awesome I would recommend them to anyone and can't wait to use them again

Date of experience: April 20, 2020
Deborah J.
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Ordered an arrangement at Premium level and a basket. Did not get the basket and flowers seems basic. Miniature selections of flowers.

Date of experience: April 20, 2020
Debra G.
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I was very disappointed with the finished result. Adding baby's breathe or something would have enhanced the bouquet. 1 of the flowers I rec'd was wilted upon delivery. Not pleased.

Date of experience: April 20, 2020
Wendy p.
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I will right another review once my order is delivered In receiving this order, I was a little disappointed in the fact that the basket was a little smaller than I expected. I upgraded to the next size basket, so I figured it would be a little bigger. Also, the picture showed that there were peace lilies in the basket and there were none.

Date of experience: April 20, 2020
Chandra H.
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I was worried about being able to find a out of state florist that was open due to different state COVID -19 guidelines. I am very happy that I was able to get flowers to my mother on her birthday!

Date of experience: April 20, 2020
De T.
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The card was incorrect
April 21, 2020

The card was incorrect.

Date of experience: April 20, 2020
Carlaq M.
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I ordered the flowers late last night and they made it there early the next morning. Deliver was very fast! My daughter is a nurse from Texas working at a hospital in New York, and we wanted to lift her spirits. She was very happy with the flowers. I know with Covid-19 supplies might be limited, the flowers in the picture looked a little better than what actually arrived. Overall we were satisfied.

Date of experience: April 20, 2020
nancy r.
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Flowers were for my niece's 18th birthday and she loved them, nothing better than that!

Date of experience: April 20, 2020
Patricia H.
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I have ordered from you in the past and not had any problems, but this time my order was delivered a day late even though I paid extra shipping to have it delivered on my friend's birthday. I ordered on the 15th, paid to be delivered on the 16th - even received an email saying it was delivered, but it didn't arrive until the 17th. Other than that everything was fine and she was happy with her arrangement. I was disappointed though.

Date of experience: April 20, 2020
Betty L.
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Good service and easy ordering
April 20, 2020

Good service and easy ordering

Date of experience: April 20, 2020
Stephanie V.
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Ordering was easy
April 20, 2020

Ordering was easy. May be helpful to have a delivery date and funeral date because I wanted my flowers delivered the day before so it caused confusion and someone had to call me to confirm. I usually use 1800flowers but your price was much better for same size arrangements. I think this is 5th time this year I had to send flowers to a funeral. Will definitely use you going forth.

Date of experience: April 20, 2020
Melissa X.
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The flowers were the BEST yet!
April 20, 2020

The flowers were the BEST yet!

Date of experience: April 20, 2020
Linda C.
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Mobile app is hard to navigate
April 20, 2020

Mobile app is hard to navigate. I ordered a dish with a few different plants the recipient sent me picture and it looked like a single plant.

Date of experience: April 20, 2020
Sandra M.
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The flowers were beautiful and delivered promptly without issue.

Date of experience: April 20, 2020
Marilyn B.
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I wanted to add more to my cart
April 20, 2020

I wanted to add more to my cart. Wouldn't let me because individual price of next item wasn't enough $ for delivery. Going to same address- same time!? Together, way past minimum price!

Date of experience: April 20, 2020
Amanda K.
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The flowers came a full day early
April 20, 2020

The flowers came a full day early. They were supposed to be a birthday gift and were delivered the day before my mother's birthday. I don't know why a delivery date option is given if it is going to be ignored. The arrangement was embarrassingly small for the amount it cost. I could have made a better bouquet with gas station flowers. I am very disappointed and will not be using this service again. I will also never recommend anyone else to use it. I haven't had a chance yet to call in but I plan on calling about a refund.

Date of experience: April 20, 2020
Darlene E.
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We Loved the balloon bouquet, stuffed unicorn, and box of chocolates you sent for my grand babies first birthday! We were not able to be with her because of the virus but wanted to do something special. I thought she was getting a teddy bear and you picked up on it being for a little girl and went above and beyond to make everything really special for a little girl! My daughter loved it and our grand baby is having a lot of fun with her new stuffed friend- (which is bigger than her), the balloons and her first box of chocolates! I have four daughters and they already got your information to use you in the future! Thank You, I was beyond satisfied! :)

Date of experience: April 20, 2020
Wayne I.
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You were great to find a solution to the delivery problems with all florists closed in my area and sent the flowers complimentarily, way beyond what was necessary. It was my wife's birthday and I had send her flowers for over 50 years in a row and you solved the problem of getting her flowers this year so I did not break my string and the flowers were fresh and beactiful, thanks so much. Wayne Inman

Date of experience: April 20, 2020
Greg W.
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She was very pleased with the arrangement
April 20, 2020

She was very pleased with the arrangement

Date of experience: April 20, 2020
Teana M.
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Most convenient available product sold during this Covid-19 time. Thank you
Once it arrived which was pretty quick considering the pandemic going on, my mother zoomed me and showed me the product. It came in 2 beautiful baskets that are also reusable. She loved it. I did also. Thanks again.

Date of experience: April 20, 2020