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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I am happy with the service. Shipping is kind of pricey and I bought the "best value" which I thought would of had more flowers or nicer flowers in it but it was still pretty and my sister appreciated it.
On Saturday I ordered Flowers for my daughters Birthday and a Mylar balloon to be delivered on a Sunday. I paid extra $ to have them delivered before noon. The flowers never came. I called customer service and they told me the flowers were on their way. They never showed up. I called customer service again after 5 pm. The customer service representative told me the flower store was closed and that the flowers would not be delivered. She apologized and offered me a 20% discount on the order and told me they would be upgraded and would include a note of apology and would be delivered on Monday before noon. It's Monday. It's 1:40 pm and still no flowers. I'm on the phone with Customer service now. After a long wait on hold someone finally takes my call. I have asked to speak to a customer service manager. I am put on hold again. On hold for a long time again! I will be reporting this company to the Better Business Bureau. The representative came back on the phone and told me all customer service mangers were busy helping other customers. Of course they are! I told him to cancel my order. He told me he confirmed the order was on the truck and on it's way now. The prerecording I listened to for so long kept saying that they can't confirm deliveries by phone and to please check the web site! This is BS! I told the guy I want a full refund. He put me on hold again. He came back and started to talk and I told him to cancel my order in full. He was a little speechless for a minute. I repeated. I want a full refund. Cancel this order. This is a terrible company. LIES LIES LIES. Terrible company. I will never order from them again. I don't get my refund. All hell is going to break loose!
Good Experience with Excellent Results. Would use this service again.
Nice and easy to process online. Appears the recipient was happy with flowers. Thank you!
Price was lower for the plant until I entered the promo code for the free shipping. Then plant cost went up9.00. It doesn't seem right that you offer promo codes than change the cost of the merchandise.
Everything was easy
This was from my parents to a friend who was celebrating her 100th birthday. They went to the party, and the flowers were there. They were exceptionally beautiful. This was a very good experience. I will definitely buy for myself and others from your site. I would HIGHLY recommend your floral services.
Site is easy to maneuver. Will wait until flower delivery to see if they live up to expectation. My father received his flowers on Saturday the 20th. He was thrilled with the 1948 Ford pick up. Thanks for making his fathers day special. He lives in OH, I live in ME so I had to wait until the flowers were delivered prior to making comments.
The delivery fee seemed very large!
The shopping experience has been quick and painless. I will know better if the sight is good if my product is delivered as directed.
This is a Great sight. Besides being easy to order my delivery was made as requested and a call was made to alert me delivery personnel was at the address requested. The receiver was not home, the delivery person didn't just leave with the flowers left them with next door neighbor which was perfect. Thanks for fulfilling the order and making sure they were received on the day requested.
Fast and efficient and right on time!
Love the gift baskets! The item was delivered around 4pm on Friday. I ordered it on Tuesday. I had hoped it would have arrived earlier in the day.
I truly enjoy putting a smile on my loved ones faces. I know flowers usually do that, so every once in awhile I will send flowers. I found your site on-line and thought your prices were fair, so I would give you a try. However, I do NOT like the fact that you have to add service/handling fee to the product. I feel that's too much money. I mean $15.00, really?! But by the time you find what you like and go thru the process of check out I feel guilty for not clicking "order"...
So you find a flower arrangement you like for@ $25.00 and by the time ALL of the extra fees are tallied up, I end up spending $50.00. No joke! WOWZA!
In my opinion, some of the fees gotta go, or at least are lowered to a reasonable rate.
Thank you.
No comment
The delivery was 4 hours late so the person they were getting sent to didn't get them. It made my day very long and ruff on the phone with everyone trying to figure out what happened I finally got them around 630 -7. Just really ruined the suprize.
I sent flowers to an address that had no local florist. I ordered the very day that I needed them delivered and they got them mid-afternoon. Pretty impressive. So nice to know about this service! It all went smoothly.
Beautiful options, easy ordering - precisely what one looks for in a florist! Awesome!
I needed a gift for Father's Day. This was the perfect site. Very helpful and easy to go through the site.
I had a15 coupon that your web site would not allow me to put in. I tryed to call the number. Waited on hold for 10 minutes and and fanilly hung up
Very easy to send flowers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members