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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Alina R.
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Ordered flowers for mom's b-day & they were gorgeous!

Date of experience: July 16, 2016
Rebecca X.
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I was very excited about the flowers I ordered as a gift even though it cost more than originally anticipated. The site and service itself was easy to use.

However, I was not happy with the end product. The flower arrangement and vase that were delivered were not what I ordered and looked nothing like the picture. I also paid extra for expedited shipping to arrive within 4 hours of the order and the flowers did not arrive in time, I got the delivery confirmation email about 3 hours after the 4 hour mark so the person I ordered them for already left for work.

I did call customer service and they were able to refund the full amount which was great but I am not happy I needed to call for a refund in the first place.

Date of experience: July 16, 2016
Jodie J.
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It would be helpful to be able to put in an overseas billing address or to be able to skip billing address info if paying with PayPal.

Date of experience: July 16, 2016
Texas
1 review
3 helpful votes
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A miracle
July 17, 2016

I ordered for an ex's birthday two days in advance for 7/16. The night after I placed the order I decided to read reviews from other customers and I'd never felt so stupid in my life for not reading them before. I didn't read a single good review I was worried that either she wouldn't get them, get them late, or get them and they'd be garbage those were the only reports I read. I instantly prayed that I didn't make a fool of myself and that she'll get them. I payed for her to receive them before noon I got an email at 11:52 that they'd been delivered at 11:53 my ex tweeted "I just got the cutest flowers" and she txt me I was so relieved they arrived on time, they were exactly what they looked like on the site. The company has a bad reputation though I won't be using again I can't affird another scare like that money is too important

Date of experience: July 16, 2016
Ann M.
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It was made as easy as possible to follow directions ‼

Date of experience: July 16, 2016
Karim R.
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$14.99 service charge was inserted just at the last step without prior info.

Date of experience: July 16, 2016
Christian H.
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Did not look like picture at all
July 16, 2016

Did not look like picture at all

Date of experience: July 16, 2016
Natosha m.
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Great website, fair prices
July 16, 2016

Great website, fair prices

Date of experience: July 16, 2016
Dawn W.
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This is the second time and it was very easy
July 16, 2016

This is the second time and it was very easy

Date of experience: July 16, 2016
william k.
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It was excellent
July 16, 2016

It was excellent

Date of experience: July 16, 2016
terri M.
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Thank you for delivering a beautiful plant..
July 16, 2016

Thank you for delivering a beautiful plant..

Date of experience: July 16, 2016
Julia H.
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They were Beautiful and such a nice surprise from my best friend. Made my day.

Date of experience: July 16, 2016
Theresa F.
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Very pretty flowers
July 16, 2016

Very pretty flowers

Date of experience: July 16, 2016
Trey R.
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Quick & easy!
July 16, 2016

Quick & easy! Although a little surprised by the add on charges at the end. Should include those earlier to make an informed decision about how much to spend.
Also when flowers were delivered didnt look anything like what i ordered & there was lots of filler greens instead of flowers. Doubtful i will order again. The flowers that were received was not what i paid for. Pretty disappointing!

Date of experience: July 16, 2016
Yvonne N.
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The arrangement was send to a funeral in Mississippi. I haven't received any complaints regarding the flowers.

Date of experience: July 16, 2016
Tim S.
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I was not happy to see 14.99 added to delivery chg of 2.5 at check out.
It is a hidden fee that is not revealed until you go to pay.

So that 20% off I got originally? NOT SO MUCH!
Matter of fact I ended up paying more than I would have without the hidden handling charge and regular price. 20% is a false advertisement.

Date of experience: July 16, 2016
Arman S.
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The last ordered flowers was not so good, they was some kind of creased flowers.

Date of experience: July 16, 2016
Shayli S.
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It was easy to order and got there in time
July 16, 2016

It was easy to order and got there in time

Date of experience: July 16, 2016
luz r.
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Thank you for the good work that you give
July 16, 2016

Thank you for the good work that you give.

Date of experience: July 16, 2016
Laura I.
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It was a great mixture of different food choices--fruit, candy, jellies, crackers and cheese, sausage,in a beautiful arrangement. All of it was very fresh!

Date of experience: July 16, 2016