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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lony N.
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Shopping experience good
June 30, 2020

Shopping experience good. The prices are too high.

Date of experience: June 29, 2020
Kathleen M.
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I was very disappointed with the products delivered. The plant did not resemble the
The one I chose. Was much smaller & no flowering plant included. I also requested they call me for additional instructions & they did not call. The second arrangement was beautiful but did not have as many roses as in your photo. To pay nearly $100 for something that looks like it cost less than $30 for the two was very disappointing./I live in Colorado but delivery was in Illinois.

Date of experience: June 29, 2020
Jennifer C.
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Flower arrangements arrived a day later and just before the funeral service finished. Arrangement was not as pictured on your website. Your guarantee of delivery on date specified is 1 day late. Your customer service dispatch was not helpful in explaining the delay and i had to talk to his supervisor. Overall experience is terrible and stressful.

Date of experience: June 29, 2020
Donna A.
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Flowers were absolutely beautiful
June 30, 2020

Flowers were absolutely beautiful. They will be presented graveside tomorrow and I know they will be appreciated. Thank you for a lovely arrangement.

Date of experience: June 29, 2020
Alexis W.
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I wish they'd tell you about the extra $20 you'll have to spend before you get to the last page. I was expecting handling fees but I'd like to see them before so I can budget properly.

Update: the flowers received were not the ones that I had picked out on the website. I picked a a specific bouquet and it was just a bundle of roses. They got flowers at least but I'm still upset about having to pay a different price for flowers that weren't even in the bouquet.

Date of experience: June 29, 2020
TONY c.
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They canceled my original order without asking me.then gave me complimentary flowers.then gave me incorrect tracking number for them, so I could not track it. The website chat person assured me I would get email confirmation once dropped by local florist.that never happened. Overall bad experience. Bad customer service. Even though they gave me refund.will not use them again.

Date of experience: June 29, 2020
Daisy I.
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The flowers did not look like the way i expected from your page. It was less abundant of flowers and the vase was different.

Date of experience: June 29, 2020
Petra S.
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So quick and easy and thanks for the free delivery!

Date of experience: June 29, 2020
woody M.
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Everything was great
June 30, 2020

Everything was great. But you emailed me to ask if I had received the order. I did not send them to myself I sent them to my sister in Az. But, she did call me today to say she had received them.

Date of experience: June 29, 2020
Champagne P.
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Where I Oder my flower for my lady hair business she love them happened to be her favorite flower

Date of experience: June 29, 2020
Ruth S.
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I bought the balloons for my granddaughter's 18th Birthday. She lives in North Carolina and I live in Maryland. She loved them. I'm told that they were beautiful. Thank you.

Date of experience: June 29, 2020
Sandra G.
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I ordered the deluxe bouquet and it was skimpy I thought - more like a less expensive version. That disappointed me somewhat.

Date of experience: June 29, 2020
Julie A.
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Long time customer...
June 30, 2020

Long time customer...always very happy with your flowers & service! :)

Date of experience: June 29, 2020
Candace K.
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Been very easy to order
June 30, 2020

Been very easy to order. Recipient has always loved flowers.

Date of experience: June 29, 2020
Brenda K.
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None at this time
June 30, 2020

None at this time.

Date of experience: June 29, 2020
Tom B.
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One day notice and handled with no issues
June 29, 2020

One day notice and handled with no issues
Great Job

Date of experience: June 29, 2020
Jen U.
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I needed these flowers to be delivered Saturday as promised I opted to go with this company because of that promise and forfeited a product that I liked better that could have been delivered on Tuesday. Very disappointed to find out my flowers did not get delivered until Monday I would not buy again

Date of experience: June 29, 2020
Jennifer a.
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Very quick and easy
June 29, 2020

Very quick and easy. There is also beautiful displayed pictures to choose from. Thank you!

Date of experience: June 29, 2020
Kirsten G.
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Great experience
June 29, 2020

Great experience. Very easy and the flowers were gorgeous.

Date of experience: June 29, 2020
Dale l.
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Good selection,reasonable prices,beautiful arrangement and delivered on time! Thankyou

Date of experience: June 29, 2020