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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Melissa G.
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My shopping experience was super easy and efficient.

Date of experience: June 30, 2020
Allyson N.
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Very easy to use and offers a competitive price.

Date of experience: June 30, 2020
Teri I.
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My 20% offer did not go through
June 30, 2020

My 20% offer did not go through. Other than that, it worked out great, and the recipients were delighted.

Date of experience: June 30, 2020
Will C.
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Easy and complete!
June 30, 2020

Easy and complete!

Date of experience: June 30, 2020
Robert G.
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I had to review the order twice because of the change of price. That was discouraging.

Date of experience: June 30, 2020
Latosha H.
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Kept changing the price
June 30, 2020

Kept changing the price

Date of experience: June 30, 2020
Jolene K.
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Please make your service/handling fees clear from the start rather than at the very last click. It was a significant fee that I wasn't expecting and it broke my budget.

Other than that, everything else was great.

Date of experience: June 30, 2020
Pam R.
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Alot less expensive than 1800flowers
June 30, 2020

Alot less expensive than 1800flowers. But just as beautiful and easy process from ordering to deliver. Fromyouflowers.com has my business.

Date of experience: June 30, 2020
Mario A.
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Great selection, easy to choose and pay
June 30, 2020

Great selection, easy to choose and pay. Will definitely use this site again and recommend it.

Date of experience: June 30, 2020
Louis T.
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Very good experience thank y'all
June 30, 2020

Very good experience thank y'all

Date of experience: June 30, 2020
Linda Z.
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It was a day late however customer service was great about getting hold of me and doing best to make thins right.
Will order from here again. Thank you my mom loved the bouquet
Sincerely
Linda

Date of experience: June 30, 2020
A s.
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While the actual price of flowers was a bit high, but not too unreasonable, the shipping charges are atrocious. And what is the point of giving a discount after the order has been placed?

Date of experience: June 30, 2020
Carla P.
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It would be nice to see how arrangements change when closing between options( good, better, best)

Date of experience: June 30, 2020
Vicky H.
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Easy
June 30, 2020

Easy. Good variety to choose from

Date of experience: June 30, 2020
Susan T.
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Had a little difficulty navigating the site yesterday, but hoping is now all correct and the flower arrangement is as wonderful as it appears on your page. Important it gets there on Saturday for celebration on Sunday morning. Thanks!
Very expensive for what was received--Expected a lot nicer arrangement when I chose top level and paid over $80 for the baby girl virtual shower of my first grandchild. Live and learn.

Date of experience: June 30, 2020
Paula E.
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Some of the flowers were dead and the card had words that shouldn't of been on.

Date of experience: June 30, 2020
Chavon H.
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Easy navigating, online ordering service, could have used a detailed option on where to leave flowers upon arrival. And, EXPENSIVE.

Date of experience: June 29, 2020
Courtney H.
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My overall experience was satisfactory
June 30, 2020

My overall experience was satisfactory. I paid an extra fee to have the flowers delivered before 12 noon, but they weren't delivered until around 3 pm. The delivery person left the flowers at the door & never knocked on the door to deliver them directly to my mother. My mother loved her flowers but I wasn't satisfied with the delivery.

Date of experience: June 29, 2020
Jodi A.
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So far so good..
June 30, 2020

So far so good. Hopeful the quality of product is as good!

Date of experience: June 29, 2020
K R.
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It was quick and i received a discount as well.

Date of experience: June 29, 2020