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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The $15 service fee is too much. The same day delivery request could not be honored but I'm still waiting for the refund of the additional fee.
The flower arrangement delivered was very different to the picture I ordered it from. Not as full much wispier but I did like that the Lilys were closed still when delivered though.
I was glad you gave me free delivery. I would not have used you if I had to pay $15 delivery! Thanks!
I have ordered several bouquets and have been satisfied with ordering and delivery. Recipients say the flowers are very nice.
Very user friendly and lovely arrangements. After seeing the flowers, we couldn't be more satisfied. They were beautiful and arrived on time. Thank you for making our first experience with your company a great one. We will be recommending you and using your services for our future flower needs.
Except for one odd experience I've always been happy with them. Even the one off time was resolved quickly.
Ok
Wonderful assortment of items to choose from, easy to use the website, and simple ordering process. I would definitely buy from them again.
The box came from UPS and they were thrown on the porch of the recipient. They weren't delivered until 8:29 pm and it was already dark and needless to say the person was getting ready for bed. The person they were for had to find out about them because I kept having to ask if they were there yet. I called to check status because it said out for delivery since 6:18 am. Was on hold 14 min and then told well it shows they were left on the porch at 8:29 pm, I said yes I now see that since I've been on hold 14 min. She said we are short handed but they show delivered. I said I will have to call to check and she hung up on me. Never again.
The only problem I had was a Paypal processing issue.
I ordered two arrangements to be delivered to one place. They came from two different florists - one florists was superior to the other
Paid extra for a vase which only brought a cheap waterproof lining. 20% discount for adding my email wasn't applied.
At first I was annoyed that my order was delivered to my daughter for her birthday a day earlier than requested. But then I realized and confirmed that the delivery was made earlier due to the upcoming snowstorm. The thoughtfulness and added effort to ensure delivery rather than have it delivered late is greatly appreciated. Thank you. BTW, the arrangement is beautiful.
I purchased this basket for a friend who just lost her Husband. It was delivered as they promised and she was so delighted.
Thank you for making her day a little brighter in such a sad time for her.
Easy to order, delivered on time
Terrible service; first it was not delivered as indicated; it took 4 days to deliver; then every time I called for an update I was given incorrect information; lastly, the product looked nothing like the picture on the website; I believe I over paid for the delivery and the product; never ordering again.
Flowers are beautiful.
Like the same day option, selection, and ease of navigating website.
One recommendation- order tracking. I would like to know roughly when the order was filled and out for delivery
I thought the delivery charge was a little high but it wasn't terrible.mThe flowers were sent to my daughter and she enjoyed them as well as the chocolates.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members