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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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patricia t.
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Great
April 26, 2017

Great

Date of experience: April 26, 2017
North Carolina
1 review
1 helpful vote
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I am sooo pissed. The flower does not look as it is shown in the picture. Way very less flowers and bunch of leaves. Sooo disappointed. Will never order from them again..

Date of experience: April 26, 2017
Roberta H.
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Ordering was easy
April 26, 2017

Ordering was easy. Have to wait and see what the product looks like. Lets hope its good!

Date of experience: April 26, 2017
Janet C.
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It was mostly white with very little purple
April 26, 2017

It was mostly white with very little purple. Not even the purple bow it was supposed to have! The bow was white. It was drab and lifeless. It was well below expectations considering it cost me over $100. My aunt loved purple - thus why I picked this item. Looked horrible with all the other beautiful sprays etc at the wake. Completely unhappy. Will never use again.

Date of experience: April 26, 2017
Christine G.
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I bought these flowers for a friend in the hospital. They arrived the next day and were just beautiful! I highly recommend using fromyouflowere.com...easy, affordable and excellent service.

Date of experience: April 26, 2017
VERONICA L.
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Unfortunatley I cannot comment on the last three questions because the flowers have not not been delivered. In order to complete the survey I had to select something. Perhaps you can send me another survey tomorrow and I will be more than happy to update my overall experience.

Date of experience: April 26, 2017
Alejandro A.
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It arrived on time, but the product doesn't look like the display image, even when I updgrade it to the deluxe version. Thanks anyway.

Date of experience: April 26, 2017
Tsovinar J.
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Thanks for the good service!
April 26, 2017

Thanks for the good service!

Date of experience: April 26, 2017
Anna H.
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Real pleased
April 26, 2017

Real pleased
Only i didn't notice that there were handling charges anywhere until it was in my order breakdown...14.99? Here in england, its usually included in the price of the bouquet so probably why i was surprised!
Maybe i just didn't notice.?
Otherwise really pleased :)

Date of experience: April 26, 2017
Jeraldine S.
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Very easy
April 26, 2017

Very easy. No complications or computer glitches! The order that I placed was for a friend. She received the basket the same day as promised, and I am very pleased with that. I was not, however, pleased with the contents of the basket. The basket I chose in the picture had more fruit on it. To be honest with you, I feel that the basket I received, based on the amount of fruit on it, was over-priced. I would probably not recommend you to anyone else. Sorry

Date of experience: April 25, 2017
Andrea W.
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I am disappointed bananas were not included with the order. My dad just had surgery and I ordered this since bananas were in the picture. He said there were apples and oranges. Thank you for the prompt delivery and they were very happy to receive the gift package but no bananas. Andrea.

Date of experience: April 25, 2017
Renee H.
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I paid for premium flowers and Mom said they were small. Huh?!

Date of experience: April 25, 2017
DEBORAH G.
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I WILL KNOW MORE ABOUT IF I WILL ORDER AGAIN ON WHAT HAPPENS WITH FIRST ORDER I JUST PLACED.I sent these to my husband for our 8 th yrs anniversary as we only get to see each other once a yr due to our parents are aging and need us so he was surprise and said they were very nice flowers thank you so much and that's to the flower person Debbie at Vons supermarket in Oxnard on Rose she referred you.

Date of experience: April 25, 2017
Karen T.
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I didn't like that fact that I choose one item but when I got ready to process my order it always selected deluxe. When you are ordering you want what you want. Then the surprise sameday2.99 fee plus handling fee of 14.99 all this shoulder be seen up front. Also I ordered one item but got something totally different wasn't happy about that.

Date of experience: April 25, 2017
Sue M.
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The experience is ok...
April 26, 2017

The experience is ok...I use you regularly as my children are in the States. I do however find your bonuses difficult (impossible) to work out. I never seem to be able to collect points or bonuses I earn from prior orders. I trust that you apply them as appropriate.

Date of experience: April 25, 2017
Frannie L.
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The flowers were pretty except the little Pom mums turned black within 2 days. Clearly not very fresh.

Date of experience: April 25, 2017
Washington
1 review
2 helpful votes
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HORRIFIC EXPERIENCE!
April 26, 2017

4/25/17... I am beyond words infuriated! I ordered a satin pillow with flowers for my mother in laws casket. It was to be delivered to the funeral home the only day of the viewing. It never made it. I called at 330pm and was told it was out for delivey. At 630pm I called back, this time they claimed the florist was closed. How do you explain to your children that there won't be flowers for their grandmother from them because they could not deliver this on time. It isn't a birthday where you can deliver it late. You cannot absolutely make this up to them!. I am beyond words disgusted with this company. Why are you playing with people's emotions? It's horrific! I did use PayPal and received an email stating I would be refunded my $$. I would not recommend this business to anyone EVER! By the way, they did not offer any apologies for anything or even a solution to the issue. Please do not do business with them, if you value your hard earned cash and want professionalism! I couldn't give a minus zero for rating! They truly don't deserve a single star.

Date of experience: April 25, 2017
Kelly W.
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They were delivered to the apartment building but the apartment number was not on the envelope and it was given to them, so the flowers sat in office for a day until we called and had her pick up.

Date of experience: April 25, 2017
Devin J.
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Very easy to order and very nice flowers were delivered.

Date of experience: April 25, 2017
Theresa P.
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Was okay
April 26, 2017

Was okay - would like to save comments until after delivery!

Recipient was very happy and said the flowers were beautiful.

Date of experience: April 25, 2017