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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Michele Y.
0 reviews
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The flowers were delivered in record time, which was great! My mother in-law said they are beautiful.

Date of experience: July 10, 2020
Iara B.
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You have a very good selection of products and it is really fun to peruse all the itens before choosing.

Date of experience: July 10, 2020
Texas
1 review
0 helpful votes
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Customer service was nice they commuicated by phone. They can be contacted by phone as well. The manager Kim contacted me the next day and apologized about any inconvenience. She offered at no charge to send out another flower arrangement a complementary one and it was more beautiful than the one I picked. Thank you Kim! Thank you. You flower. Com. I will definitely use the app with them again I trust them only just let them know early enough to get your order in on time. Thank you!

Date of experience: July 10, 2020
Cynthia G.
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I could order a couple of weeks in advance
July 10, 2020

I could order a couple of weeks in advance.

Date of experience: July 10, 2020
Richard T.
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In the past I have had only one problem with delivery service; all other experiences were wonderful. Thank you for the wonderful!

Date of experience: July 10, 2020
Marissa W.
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Finally a site where I could order something for delivery in the US that accepted my UK address that matches my debit card!

Date of experience: July 10, 2020
Suzette G.
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Have ordered a few times and only one minor problem,which they were quick to fix.

Date of experience: July 10, 2020
Rhea Y.
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In regards to the "Florist designed birthday bouquet", I would suggest to pay extra for a bouquet that has an actual picture for reference. I read reviews about this bouquet and they were good. But the colors chosen for this bouquet were all over the place. One big bright yellow lily with red and white carnations, purple daisies, a few leatherleaf ferns and I believe some lemon leaf's. Honestly, it looked like they just threw in whatever extra they had laying around and put it in the vase and attempted to make it look nice. Luckily the person who received these liked them. I suggest to purchase a bouquet with a picture for reference and not let the florist design one for you. The price was great but the overall bouquet could have been better.

Date of experience: July 10, 2020
Janice D.
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Easy to navigate
July 10, 2020

Easy to navigate. Pleasant experience.

Date of experience: July 10, 2020
Cynthia R.
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The flowers did arrive on time
July 10, 2020

The flowers did arrive on time. I do think that they were a little pricey for tulips!

Date of experience: July 10, 2020
Rebecca N.
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I'll wait to see delivery and quality before giving more stars.

I reduced the stars because the arrangement I received was very "meager" and consisted of what looked to me to be "older" blooms and leftovers.

Date of experience: July 10, 2020
Harry J.
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Probably should have a spot to put zip code in before choosing flowers to see if they are available for that area.

Date of experience: July 10, 2020
David C.
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The shopping experience was effortless, even with choosing the flowers available on site. Love the florist suggestion feature.

Delivery complaint - it was said that the flowers would be delivery with no contact but the driver waited at the door for someone to accept delivery. Driver no protective face covering, no social distancing. Drivers must be encouraged to respect social distancing and wear protective face covering for their safety and of your customers. Lastly not a great problem but the teddy bear was soaked with water from flower vase which had to be dried.

Date of experience: July 10, 2020
Ron S.
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All
July 10, 2020

All

Date of experience: July 10, 2020
Julie K.
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I came back because I was offered free shipping; however, once the free shipping was applied, the SITEWIDE 20% OFF Coupon was removed. This nullified any savings and was very deceptive/misleading.

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After the flowers were received, the recipient sent me a photo. The pot was a cheap plastic pot (rather than the glazed clay one pictured in the photo. This is quite disappointing for nearly $75 after shipping

Date of experience: July 10, 2020
DENISE H.
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YOU HAVE A VERY NICE ARAY OF FLOWERS AND AFORDABLE PRICES.

Date of experience: July 10, 2020
Albert S.
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It was good...
July 10, 2020

It was good...nice selection...,save additional comments after receipt of order and wife"s comments!

Date of experience: July 10, 2020
Christine E.
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Flowers didn't look as full as the picture online

Date of experience: July 10, 2020
Vivian G.
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Easy Web site to shop on, great and fun experience, my sister was so surprised, she loves them,, thank you for making her birthday a great one,,,

Date of experience: July 10, 2020
Linda H.
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There was no note or card so the recipient had no idea who had sent them until I called.

Date of experience: July 10, 2020