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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Didn't like the first time that was charging $15 for shipping and handling. Please state that up front before the final purchase screen.
Happy with the whole process of ordering flowers for my Aunt,
Thank you
The flowers I ordered were much different than the ones that were sent. For instance, the orange lily's did not exist in the bouquet. Additionally, the card text was "jumbled" and looked like a complete run on sentence without spaces (not what I typed). While the flowers are still pretty, they are not as full and not the one's I had thought were going to be sent which is a huge disappointment.
Very happy with the flowers I ordered, my friend was delighted!
Excellent Service! They called to confirm apartment # of my delivery! Superb service!
My brother was pleased with his chocolate basket, and I was glad to be able celebrate his birthday despite our distance from each other. Very pleased with your service!
Easy ordering process, reasonable price, delivery as expected.
Thank you
So far so good. I want to make sure they get there today before adding anymore feedback. You should have a way to send anonymously also...just a suggestion.
I sent a separate email with the info and photos.
Quick easy done
I enjoyed every bit of it. Thank you!
First time ordering from here I just hope the flowers look as good in person as they do online.
I saw a picture of the flowers that were delivered. They looked great. I don't yet know how long they will last.
Delivery was fairly quick.
Pricing was a little on the high side.
Floral arrangement was delivered same day as requested and within just a few hours. Flowers were very nice and recipient really liked them.
Same day delivery is excellent.
The flowers were just as pictured and the pumpkin container was even better than the picture! My mom loved it all!
My flowers arrived on time and nicely wrapped, however they arrived browned around the top and 13 of them were wilted. When I called in and asked to be sent new flowers, I was told they couldn't redeliver flowers by the time I needed. Ordered 2 dozen pink roses for a baby shower I was hosting and I had to cut the rims of them in an attempt to salvage what I could. We were able to use maybe 10 of them and the rest were so wilted and brown I was embarrassed to display them. The customer rep offered me 30% back. While I appreciate 30%, that does not cover "satisfaction guaranteed" I understand mistakes happen but I would have been appreciative of a new arrangement more than anything and at the least a full refund for the work I had to do to salvage the flowers that were worth saving. First time buyer from this site and I will not be back simply because more was not offered to fix my issue. I am a customer experience manager and I know if this were one of my customer, I would have done more to ensure they had a great experience. Mistakes are inevitable, fixing mistakes is were you can truly see how good a company is!
Timely delivery much appreciated!
Easy access. Loved the arrangement
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members