Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Leslie O.
0 reviews
0 helpful votes
Follow Leslie O.
Unfollow Leslie O.
Share Review
Report Review

Recipient was pleased with flowers received
November 14, 2017

Recipient was pleased with flowers received.

Date of experience: November 13, 2017
Paulette J.
0 reviews
0 helpful votes
Follow Paulette J.
Unfollow Paulette J.
Share Review
Report Review

Recipient was pleased
November 14, 2017

Recipient was pleased

Date of experience: November 13, 2017
Adam G.
0 reviews
0 helpful votes
Follow Adam G.
Unfollow Adam G.
Share Review
Report Review

Shipping was late
November 14, 2017

Shipping was late

Date of experience: November 13, 2017
Peggy M.
0 reviews
0 helpful votes
Follow Peggy M.
Unfollow Peggy M.
Share Review
Report Review

I was a little disappointed that they didn't deliver the exact order the way it was pictured on the Internet and didn't confirm with me how they changed it before they sent it out.

Date of experience: November 13, 2017
Dee D.
0 reviews
0 helpful votes
Follow Dee D.
Unfollow Dee D.
Share Review
Report Review

Your delivery charges should be up front!
November 14, 2017

Your delivery charges should be up front!

Date of experience: November 13, 2017
chase f.
0 reviews
0 helpful votes
Follow chase f.
Unfollow chase f.
Share Review
Report Review

...
November 14, 2017

Date of experience: November 13, 2017
Heather K.
0 reviews
0 helpful votes
Follow Heather K.
Unfollow Heather K.
Share Review
Report Review

Great service!
November 14, 2017

Great service!

Date of experience: November 13, 2017
marilyn s.
0 reviews
0 helpful votes
Follow marilyn s.
Unfollow marilyn s.
Share Review
Report Review

Pleased with the ordering process
November 14, 2017

Pleased with the ordering process. Awaiting recipient's response to quality of flowers. Very considerate, since they wouldn't leave flowers outside due to the cold. Delivered when home.

Date of experience: November 13, 2017
Robert D.
0 reviews
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

You dropped the price on the same order that I ordered the next day.bummer

Date of experience: November 13, 2017
Phoebe Z.
0 reviews
0 helpful votes
Follow Phoebe Z.
Unfollow Phoebe Z.
Share Review
Report Review

Everything was fine up until I received the product which is NOTHING at all like the photo of what was ordered. The arrangement was unrecognizable from the vase used to the actual flowers and arrangement.

I spent time looking for the right arrangement so that it reflected the personality and taste of the recipient. I thoroughly went through the reviews re: this specufic arrangement and anticipated that the arrangement would be of similar look and feel even if the flowers were not necessarily available in the city that I was sending to.

Dallas/Fort Worth is a large and cosmopolitan area and I expected much more care in the design and floral options. Had I known it was going to be as variable as it was, then I would have ordered directly from a florist in the area where I would have had more control over the arrangement. Very disappointed in the final product. I was looking forward to using this site more frequently, but now will not.

Date of experience: November 13, 2017
Betsy C.
0 reviews
0 helpful votes
Follow Betsy C.
Unfollow Betsy C.
Share Review
Report Review

I haven't used this service before but the online ordering process was superb. I would not recommend to anyone YET until I hear from the recipient about the product they received. Thank you

Date of experience: November 13, 2017
Ryan K.
0 reviews
0 helpful votes
Follow Ryan K.
Unfollow Ryan K.
Share Review
Report Review

Everything was perfect
November 14, 2017

Everything was perfect. Fast delivery and everything was very smoothe.

Date of experience: November 13, 2017
Chauntelle U.
0 reviews
0 helpful votes
Follow Chauntelle U.
Unfollow Chauntelle U.
Share Review
Report Review

You do have a great selection but shipping and handling could be a bit cheaper

Date of experience: November 13, 2017
Donna R.
0 reviews
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

Very easy
November 13, 2017

Very easy
My sister received her flowers at work
I am very happy that they arrived
However, she posted a picture of them and they look horrible. They are no where near acceptable. I am extremely disappointed. They look like a 10 yr put them together.

Date of experience: November 13, 2017
Javi A.
0 reviews
0 helpful votes
Follow Javi A.
Unfollow Javi A.
Share Review
Report Review

Pretty easy to navigate
November 13, 2017

Pretty easy to navigate

Date of experience: November 13, 2017
Monika D.
0 reviews
0 helpful votes
Follow Monika D.
Unfollow Monika D.
Share Review
Report Review

I picked the middle option but when I saw a picture of the flowers I sent, they looked smaller than represented.

Date of experience: November 13, 2017
Cheryl S.
0 reviews
0 helpful votes
Follow Cheryl S.
Unfollow Cheryl S.
Share Review
Report Review

Great way to order flowers
November 13, 2017

Great way to order flowers. Quick, easy and reasonable. Delivery right on time.

Date of experience: November 13, 2017
Agustina B.
0 reviews
0 helpful votes
Follow Agustina B.
Unfollow Agustina B.
Share Review
Report Review

Thank you i will defintly use this flower shop again.

Date of experience: November 13, 2017
Anita D.
0 reviews
0 helpful votes
Follow Anita D.
Unfollow Anita D.
Share Review
Report Review

My order was suppose to be on Friday
November 13, 2017

My order was suppose to be on Friday. My friend received them on Monday!
I was informed on Saturday that did get out but would be received that day. Late in the day I was informed that it would be Monday. I was disappointed.
They did say I would receive a $20 credit on my net order. Hopefully that will go better.

Date of experience: November 13, 2017
Terry i.
0 reviews
0 helpful votes
Follow Terry i.
Unfollow Terry i.
Share Review
Report Review

Website is easy to navigate and based on my previous orders from you, the quality has always been superb!
After receiving the order, I was NOT disappointed!

Date of experience: November 13, 2017