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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Same day delivery is excellent.
The flowers were just as pictured and the pumpkin container was even better than the picture! My mom loved it all!
My flowers arrived on time and nicely wrapped, however they arrived browned around the top and 13 of them were wilted. When I called in and asked to be sent new flowers, I was told they couldn't redeliver flowers by the time I needed. Ordered 2 dozen pink roses for a baby shower I was hosting and I had to cut the rims of them in an attempt to salvage what I could. We were able to use maybe 10 of them and the rest were so wilted and brown I was embarrassed to display them. The customer rep offered me 30% back. While I appreciate 30%, that does not cover "satisfaction guaranteed" I understand mistakes happen but I would have been appreciative of a new arrangement more than anything and at the least a full refund for the work I had to do to salvage the flowers that were worth saving. First time buyer from this site and I will not be back simply because more was not offered to fix my issue. I am a customer experience manager and I know if this were one of my customer, I would have done more to ensure they had a great experience. Mistakes are inevitable, fixing mistakes is were you can truly see how good a company is!
Timely delivery much appreciated!
Easy access. Loved the arrangement
Delivery charge excessive. Not told until too late
These were sent to my sister and she said they were beautiful and she loves them, cheered up her day! Thanks!
Very reliable service to my friends in the US some flowers.
Was happy with the flower discount until I saw the $14.99 service fee. Yikes. I paid the additional $2.99 to deliver today, hopefully it does get there today. Tx. Also had an issue where I received an email that the flowers were delivered the same day as requested, but they actually were not. I had to follow up that night at 630 w your call center. And then I was told by your rep Monique that she would call me at 10 am on Saturday after she spoke to the florist, but since I didn't hear from her I initiated a call st 1030. I was told the florist couldn't deliver the flowers that same day, but it would not have been because my mom, the recipient wasn't home. She was. They delivered by noon and the flowers were nice but not delivered same day as your website advertised. I asked for the 2.99 same day fee to b refunded which I was told would b. I am waiting to confirm that.
Arrangement was beautiful! And delivered on time for the funeral service. Highly recommend to anyone looking for flowers
Your gifts are like no other on the internet. Options are suitable for any age.
Easy to navigate & order. Also, the plant was what i expected. Will order again.
Very Pleased with ordering process but more importantly the delivery and freshness of the flowers and arrangement are the key factors for my overall satisfaction or not
The shopping experience was GREAT! I hope the flowers that are delivered are a delightful experience and high quality please. My Father was absolutely delighted with the flowers and said they are beautiful. So wonderful to be able to order and have the item delivered same day at a reasonable price. I will definitely use your company again. Good for you! Thank you
The recipients name was spelled wrong, and after adding the time frame of "any time after 12PM on Sunday", the flowers were delivered at 11am
The delivery price is still too high. Should only be 9.99.
Easy to use website. Had the product, price & delivery I needed.
Very disappointed. The flowers my sister received looked absolutely NOTHING like the flowers that I spent time looking for!.
She got a Halloween ribbon on her flowers which were suppose to be for her 80th birthday. This was embarassing as my family was there and I could not be.
I cannot believe the tiny mismatched flowers were what she was sent since what I had picked out was so beautiful. I feel as I was ripped off.
These flowers looked like something u could have picked up in a local grocery store...actually worse.
She sent me a picture of them and I was totally disgusted and apologized
To her.
Why would u send a Halloween ribbon for birthday?.
My card read Happy Birthday not Happy Halloween!.
Will probably never use this service again.
DAVE WALSH
I am in Ga. She is in Ia.
Thank you for the awesome scustomer service
Very satisfied. Online ordering was perfect.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members