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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Arlene M.
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The website said it would cost $23 to send balloons
November 12, 2017

The website said it would cost $23 to send balloons. After a half hour of getting everything set up, on the very last screen, I discover that the actual cost would be $42.33. Way over priced, and dishonest that they don't give the accurate price up front.

Date of experience: November 12, 2017
Lucius C.
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Good turnaround
November 12, 2017

Good turnaround

Date of experience: November 12, 2017
Donna H.
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Fast and easy
November 12, 2017

Fast and easy. The service and handling charge should be disclosed BEFORE the customer is paying for the order.

Date of experience: November 12, 2017
James F.
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Wish there was a way to put a time for delivery...
November 12, 2017

Wish there was a way to put a time for delivery...i made an order and need them to be there between certain hours

Date of experience: November 12, 2017
Daniel K.
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Very easy website to use and very nice prices!
November 12, 2017

Very easy website to use and very nice prices!

Date of experience: November 12, 2017
Marcia A.
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Too late for same day, but site was easy to use
November 12, 2017

Too late for same day, but site was easy to use.

Date of experience: November 12, 2017
Reba D.
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A problem, the flowers were not delivered on the day I specified. They were delivered two days before and left outside in 30 degree weather in Ohio. I specified the delivery date because I knew the recipient would not be home until Nov. 12. So I am suspecting they froze or were frostbitten. The recipient was very gracious and told me "don't worry" but I am not happy. Reba Davis

Date of experience: November 12, 2017
Susan J.
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Wish there was more information what flowers are actually going to be in the arrangement.

Date of experience: November 12, 2017
Peggy T.
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Flowers were perfect
November 12, 2017

Flowers were perfect.

Date of experience: November 12, 2017
Linda K.
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So grateful you take foreign payments!
November 12, 2017

So grateful you take foreign payments! I'm in the UK and wanted to contribute to a friend's celebration of life service but not send flowers.

Date of experience: November 12, 2017
Stephanie S.
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Would've been nice to know delivery and all fees before final page. Seems shady.

Date of experience: November 12, 2017
Dolores F.
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I hope the flowers are nice
November 12, 2017

I hope the flowers are nice
The flowers were beautiful-I will order again

Date of experience: November 12, 2017
Kat R.
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The product that I received was not worth the price I paid for. My red roses where not pretty at all some where damage and I only had 5 of them when the picture showed 8, I was under yhe impression it would habe been 12 roses all together. I also did not like that both order not done with the same company and they got delivered at different times. I am very unhappy and I will not be using yall again! I will take mu money else where!

Date of experience: November 12, 2017
Satisfied i.
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Always a Beautiful bouquet!
November 12, 2017

Always a Beautiful bouquet! Great service.

Date of experience: November 12, 2017
Jane C.
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I ordered a balloon bouquet to be sent to a hospital. It was delivered early, and from first hand account from the recipient and 2 others, was very nice. (I have not seen them, as it is in a different state.) I am very pleased.

Date of experience: November 12, 2017
John K.
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Customer service line needs a little work
November 12, 2017

Customer service line needs a little work. I felt like they folks on the customer service line didn't care much-- not dissimilar from dealing with verizon...

Date of experience: November 11, 2017
D A.
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Nice and easy
November 12, 2017

Nice and easy

Date of experience: November 11, 2017
J F.
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I am glad that they send an e-mail letting me know they were delivered as my sister has yet to tell me anything about the flowers.

Date of experience: November 11, 2017
Tamara F.
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Very easy to understand your website and this is the first time ordering from you online

Date of experience: November 11, 2017
Brianna A.
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Great service and was delivered same day just as expected.

Date of experience: November 11, 2017