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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Scott s.
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Fast delivery
March 12, 2018

Fast delivery.

Date of experience: March 11, 2018
Drew K.
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This was a wonderful online shopping experience. Easy to find what I wanted and easy to process. Thanks.

Date of experience: March 11, 2018
Sherra H.
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Fees not stated up front pushed the price up
March 12, 2018

Fees not stated up front pushed the price up

Date of experience: March 11, 2018
Bethany D.
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I am super impressed at how fast they were delivered!

Date of experience: March 11, 2018
Nes W.
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Excellent Service..
March 12, 2018

Excellent Service. Will Buy again

Date of experience: March 11, 2018
Dawn P.
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Very happy with the flowers and delivery
March 12, 2018

Very happy with the flowers and delivery.

Date of experience: March 11, 2018
Michelle M.
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The flowers were delivered when expected
March 12, 2018

The flowers were delivered when expected. The recipient loved them. They looked beautiful. Will order from again.

Date of experience: March 11, 2018
Debbie K.
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I upgraded the bouquet, it said it would look like the picture, it didn't, it looks much smaller

Date of experience: March 11, 2018
CHARLENE D.
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First time user but will use again
March 11, 2018

First time user but will use again
On time and flowers were beautiful

Date of experience: March 11, 2018
Jana E.
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Thank you need this for my beautiful wife
March 11, 2018

Thank you need this for my beautiful wife

Date of experience: March 11, 2018
Christina T.
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Ordered flowers online on 05/01/18 to be delivered 05/03/18. Flowers were not delivered on 05/03, so I called on 05/04 to see what was going on. The person I spoke with was courteous, gave me a 15% credit and told me that sometimes the flower shops have trouble seeing the flowersfromyou.com orders on an app or something like that. Clearly, because the flowers I was specifically told would be delivered on time after paying at checkout - were not delivered until Monday 05/05/18 at 5:30pm! That's TWO days late. They also gave me a $15.00 online credit to flowersfromyou.com, which won't be used, because I'll never be buying flowers online again. This was my first experience shopping for and buying flowers online. It was also my last. The flowers that were received were pretty, but not worth the hour I spent on the phone (half hour wait time and half hour speaking with the representative) and not worth the disappointment of my friend not receiving the flowers when she came home from the hospital. Would not recommend.

Date of experience: March 11, 2018
JoAnn G.
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I love the discounts and the "same day delivery" options. Thank you!

Date of experience: March 11, 2018
Zoe c.
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I live in the Uk and ordered flowers for my mother for British Mother's Day through this site. When she showed me a picture of the flowers that wer delivered I was completed shocked at the product delivered and wwhatbut was described like! Feel totally disappointed and will never order from this site again!

Date of experience: March 11, 2018
Karen F.
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Simple
March 11, 2018

Simple

Date of experience: March 11, 2018
Shellene D.
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Smooth and easy to order
March 11, 2018

Smooth and easy to order.

Date of experience: March 11, 2018
Sandra N.
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I like all the choices
March 11, 2018

I like all the choices. Very easy to access.

Date of experience: March 11, 2018
Terri T.
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Very easy to order
March 11, 2018

Very easy to order. Great delivery time! Disappointed- Mylar balloons were deflated and cake shape bunched and no lase decor just plate.

Date of experience: March 11, 2018
michelle N.
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The recipient really enjoyed the flowers
March 11, 2018

The recipient really enjoyed the flowers. She stated the lilys were not open but other then that they were perfect. I dont think it was right to have to pay delivery fees on both since they went to the same person at the same address. Other then that I was satisfied.

Date of experience: March 11, 2018
Edward M.
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Everything was as expected, good
March 11, 2018

Everything was as expected, good.

Date of experience: March 11, 2018
Jessica S.
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This worked so well!
March 11, 2018

This worked so well! We we sending to another state and it went perfectly. Would definitely use this service again!

Date of experience: March 11, 2018