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FreeShipping

1.6

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FreeShipping Reviews Summary

FreeShipping has a rating of 1.6 stars from 753 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FreeShipping most frequently mention credit card, customer service and monthly fee. FreeShipping ranks 395th among Shipping sites.

service
139
value
136
shipping
106
returns
105
quality
116

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California
1 review
6 helpful votes
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Is "0 stars" possible?
January 27, 2014

Is "0 stars" possible? What a waste of time. By the time you calculate how many months you've gone without placing an online order with one of their "partnered" sites but still having to pay the monthly fee and the max amounts they are willing to reimburse you, you've paid for not only the shipping, but in some cases, the item(s) you've purchase two times over. WHAT A COMPLETE WASTE.

Date of experience: January 27, 2014
Maryland
6 reviews
41 helpful votes
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Total SCAM
January 8, 2014

Total SCAM. Found hidden charges along with a $12.97 charge twice. Customer service will pretty much tell they can't do anything and TOO BAD> Rude & ignorant customer service. STAY AWAY FROM THIS. Never got the free gift card either. Heard enough lol

Date of experience: January 7, 2014
Georgia
1 review
6 helpful votes
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Stay away from freeshipping.com … it is not worth the pain caused. They continued to charge me after I canceled the service and all I got from customer service was their version of "too bad"!

Date of experience: January 7, 2014
New York
1 review
6 helpful votes
Follow alexandra z.
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I am freeshipping.com subscriber since a long time. I am buying a lot online so after paying monthly fee it still worked for me. I trusted this website, because in the beginning I was receiving all rebates and bonuses until I started control all submitted claims, some of them disappeared! Except of free shipping they also offer rebate ( 5% or 10 %) and you can see in your account that you earned additional money but what a surprise after a few weeks: your money on your account also disappeared. They already were there but they lowered rebate after a fact, just before your check should be send.
They ignore emails they don' like.
I hope their website also will disappear when so many good websites offer free shipping without monthly fee. This website will not stand competition playing so not fair.
Do not sign to this website! This is not honest and not ethical company!

Date of experience: January 5, 2014
California
1 review
7 helpful votes
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Wife unknowingly got signed up through overstock.com. Didn't catch on until several months later. Down several 12.97 payments. Did call and they are refunding one or two payments and said that they would cancel membership. Be very careful.

Date of experience: January 3, 2014
New York
5 reviews
17 helpful votes
Follow Ann L.
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Took $12.97 out of my bank account! Never received a check for shipping and they got my info from ProPlants.com Refuse to refund my money! Filed a disputed claim with my bank. Hopefully will get it back. STAY AWAY!

Date of experience: January 2, 2014
California
1 review
6 helpful votes
Follow gigiux c.
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They are just plain thiefs! I never sign for anything here and they are Stealing from my bank account... Aim pretty sure they got my info. From something I bought from EBAY!

Date of experience: January 1, 2014
Canada
1 review
10 helpful votes
Follow Jessie w.
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This company design the services that misleading and confusing the customer to give their credit card information, so the company may keep charging their customers without doing any services. That is the way the company make money. I bought my textbook online and register the free shipping twice. I did get $20 rebate, but the company use my credit information and keep charging for six months. When I phone them *******047, they said they send me a term conditions, which means no matter what once they sent a email to you, you are agree with the term condition. The company's service didn't require a conformation email to sent back to them. This unfair "agreement " make them charge $12.97 per month possible. I am so surprised that why this company still alive on the market? This company like poison that makes the online shopping market so stinky and toxic. Let us do something to protect online shopping security and safety on the market. Let the stinky ones out of the market.

Date of experience: December 17, 2013
Virginia
1 review
7 helpful votes
Follow valerie p.
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I would give this sham of a website 0 stars, but I did speak to someone there who was a nice person and I guess just trying to pay the bills like the rest of us. The confusing, conflicting information combined with an utter lack of information makes these goofballs a joke, and unfortunately one in very poor taste. I would not recommend anyone sign up unless I hated their guts. The time that I wasted trying to procure my "free e-bay gift card ", I can never get back, and at this time of the year, every second counts. I am grateful only that I did not have the vile displeasure of actually trying to use their " free shipping " and only experienced the nausea of a foolish wild goose chase in an attempt to ascertain 25 dollars to spend on e-bay. Look out "Farce Shipping ", because you will anger and frustrate people to the point that I will promise you two things in this life and the next about what will happen to you. Firstly: YOU are not going to like it. Secondly: YOU will never forget it.

Date of experience: December 11, 2013
New York
1 review
6 helpful votes
Follow Chastin V.
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It's a total scam! My husband didn't even sign up for it and they have been charging us for over a year. He even called to cancel this subscription only to find out that they wouldn't reimburse him even though they illegally charged his account.

Date of experience: December 7, 2013
New York
1 review
8 helpful votes
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It charged 12.97 on my credit card but I fotgot I registered this website after I placed an order on www.fragrancenet.com. I was offer a rebate and asked to register this website to get the rebate, but the website didn't tell any charge information. Now I still have not received any rebate, and I lost $13 for this scams website.

Date of experience: November 30, 2013
Georgia
1 review
5 helpful votes
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I found hidden charges on my credit card. I wonder if there were more. I called for a credit and to this date they have not refunded my money.

Date of experience: November 18, 2013
Minnesota
1 review
3 helpful votes
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I never joined, and ther in my bank account, they are steeling from me.

Date of experience: November 15, 2013
Maine
2 reviews
7 helpful votes
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I don't recall joining
November 5, 2013

I don't recall joining. In fact, I'm sure I never would have. I NEVER ship anything, so I'd NEVER give my credit card number for a free 30-day trial nor any other such offer for "free" shipping. The credit card in question is a joint card, so it took 4 months of $12.97 charges to raise an eyebrow. My only possible method of recourse: This review. And I'm not alone... I quickly found several similar stories online by searching "freeshipping.com scam".

Date of experience: November 4, 2013
Pennsylvania
1 review
3 helpful votes
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Free trial period is a scam - no refunds unless you are a paying subscriber. Don't do it!

Date of experience: October 29, 2013
Nebraska
1 review
5 helpful votes
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Signed up for this site, sent in all the required paperwork, waited and waited, still nothing. Called the company and they refused (Crystal a supervisor) quite nastily, that it was my fault and that they would not refund my money, even though they never held up with their end of the bargain. SCAM! Don't use this site! Didn't even want my rebate, just my money back for their scam of a website! Don't do it or you can be an unwilling fool!

Date of experience: October 28, 2013
Florida
1 review
5 helpful votes
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Paid the monthly fee and they cancelled all my cash back as the time they should pay for it. No monthly fee back, not cash back bonus back, no response.
Do not know why they got five stars. Guess they come here and rate themselves too.
STAY AWAY

Date of experience: October 7, 2013
Canada
1 review
4 helpful votes
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I found a charge on my credit card from Freeshipping.com and had no idea what it was for or who they even were. It looked on the internet and found them. I have no idea how I got sighed up with them but I must have because they had my Credit card number. But when or where I signed up I have no idea. There definitely is something shady about it so beware. I'm not a stupid person and I am a sober person and I can not figure out how this happened.

Date of experience: September 29, 2013
California
1 review
3 helpful votes
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If it's too good to be true then it probably is, avoid being generally stupid people.

Date of experience: September 25, 2013
New York
1 review
4 helpful votes
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Hi, Everybody I am the kind of person who is pretty thorough in just about everything I do. I noticed that some of my claims that I sent in seemed to mysteriously just disappear even. When you cancel with them (I cancelled on the phone.) you can even hear it in their voice like "I wouldn't blame her (them) for canceling." Yes, it is a scam. (and I want to mention I wouldn't work for a company when you know you are scamming people.)

Date of experience: September 13, 2013