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FreeShipping has a rating of 1.6 stars from 753 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FreeShipping most frequently mention credit card, customer service and monthly fee. FreeShipping ranks 395th among Shipping sites.
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Thought l was getting a rebate... proves how stupid l am. $95.88 on my credit card Bill
Just another on line con job trying to convince the internet general public that this is a great deal. It is nothing but a scam game getting a little of your money every month. BEWARE!
I signed up for the 30 day free trial, I purchased a shirt from Nordstrom, then I cancelled my trial a couple days before the charges would start. A couple weeks later I received a check for $4.95 in the mail. GREAT service! GREAT experience!
Signed up July 2014 and so far I have received close to $400 in rebates and cash back rewards. The FreeShipping 30 day trial offer was explicit about the monthly charge of 12.97 if you choose to keep the membership. I have communicated via email about certain issues and received timely feedback. If you are an online shopper then the membership will be beneficial for you. The cash back rewards are a great bonus!
I spent over $20,000 & they kept all my rebates to themselves! They are a scam company & I recommend you using UPROMISE.COM. They actually pay out! WORST experience in my life!
Freeshipping.com is for personal use only and that is clearly stated in the Terms of Use and Service. Sorry for any misunderstanding.
They charge for this “service”? I signed up today to get the Walmart card, but saw nothing about a monthly charge. Having read these reviews I’ve cancelled my account. Now we shall see if they try to charge me.
Hi Nicholas, the statement that outlines the monthly charge after the 30 day trial is located right next to where you enter your credit card information. It is then mentioned again in the Welcome email you received.
If we can be of further assistance, please feel free to contact us at [email protected].
Thank you!
Dear Sirs
I don't feel comfortable about putting very negative review since it might be mistake from both sides, so I put 5 stars, hoping that you will earn them, but this is a NEGATIVE review.
I feel bitter if not very angry with how our partnership had worked out.
It's been 3 month since you've told me you'd answer and you never did.
But my biggest concern is that my banking account being charged
It has been charged
It's been 3 month since you've told me you'd answer and you never did.
But my biggest concern is that my banking account being charged
Every month since 07/03/14.
As hackneyed as it sounds: there must be a mistake.
I have never had used any of your services,
The only time I sent documentation for free shipping rebate was three months ago
That's it
I never have intended signing up for something to pay each month, sine I have never used this service again.
I must have stupidly press some button, which is ironic since I am probably the only person in the world who reads "Terms and Conditions"
I am not sure if it is just a mistake and you are able to refund me 12.97$ for each of three months
(the charge for september is currently processing)
Or it is a scam and I was fooled into giving you my credit card information.
I wouldn't notice it if only it wasn't the fundraising money we've been raising for XANGO Goodness cause.
I urge and plea you to make this refund and cancel it as soon as you can.
And please accept my apologies for any inconveniences I caused you.
Sincerely Yours,
Leo
Hi Leo, I would be happy to help resolve this situation for you, but I will need more information to find your account. Please contact [email protected] ATTN: Alice, with your name and address and I will get back to you today,
They billed me 12.95 not once but TWICE in a week AFTER i had repeatedly contacted them to stop doing this but they have continued i am now in the process of contacting the better business bureau as well as the attorney general. This service is a scam
Please email [email protected] to have this issue immediately resolved. Thank you
I canceled my membership online. I paid the 12.97 on 08/05/14. I saw the charge on 08/06/14 so I went online to cancel on 08/06/14. Even though I paid the fee my membership was canceled immediately. I called to find out about getting my money back since I paid but got no time to use service. I was told I should have called instead of canceling online but they would not extend my membership nor give me my money back. It does not tell you this online.
What a scam!
I don't know why all the bad reviews. I shop alot online and rarely pay for shipping. I get a check like clockwork from these folks every 3 months and it more than pays for the $12.97 a month membership charge. They also pay to ship back and item. I like them so far. No complaints.
After getting my third bill for $12.97, I noticed that I had been billed the month before also. I called their number and was informed that I signed up for a Wal-Mart charge card and that their ad came up on a POP UP. They said I got a $20.00 rebate and was notified by e-mail.
I told them I never sign up for anything like that. I did not get a Wal-Mart charge card and I never received any rebate. I never received any e-mail. I told them this was a SCAM, they said it was not a scam that I had signed up for it in April and they had the last four digits of my debit card and my PASSCODE. I never give my passcode over the phone. They said they would cancel my service but I lost the three monthly charges of $12.97 each. I also would like to get on a class action lawsuit but don't know how. July 26,2014.
These guys are crooks! I never even signed up and they charged me $12.97. They can't find any records concerning me... I cancelled my credit card and blocked them from future charges to my bank account. The banks must know, because they immediately redacted the payment.
So I actually came to this site before I signed up for the offer.
I onestly thought it was a scam, but ~30-40 days later, my check for 20.95 (2 offers) came back! Boy am I surprised!
I was given a 1-month trial of it and it said I would be charged afterwards if I continued the service.
Here's what I did.
I used one of those visa gift cards worth just $25, and I signed up with that as my payment card, and I believe it was never charged.
After about day 25, I thought the check wasn't coming, so I unsubscribed thinking no harm done.
Well I surely benefited from trying! I might sign up again if I ever am buying large amounts of things on the internet in which they support your rebates!
Definitely worth a try!
JUST REMEMBER: Unsubscribe before a month so you aren't charged!
I'm ashamed. Somehow I got signed up to this scam way, way back in October 2010, and I've been paying $11.97 per month ever since, without even knowing I was signed up. That's how closely I (don't) monitor my credit card bill. Of course it averages about $8,000 in new purchases per month, so this charge is easily skipped over, but still, I'm embarrassed that I've missed it for so long. That's an expensive $300 lesson to check my statements a little more carefully.
I never knowingly signed up for this service. Now I will see how easy it is going to be to cancel it. My experience with another scam in the past is that these con artists sometimes don't let go that easily.
I just called about the charges from Freeshipping.com on my bank statement as well only to be told I signed up for it when in fact I DID NOT. If I see "free trial" for 30 days then cancel, I won't sign up for it. Strike one. Additionally, they told me I applied via a sales campaign, sign up for a Walmart.com credit card and get $10.00. I NEVER signed up for a Walmart.com credit card. Strike two. So if I didn't sign up for the credit card, with the correct last four digits, who the hell did! Plus I am now also out all the charges from Freeshipping.com as well. Something is definitely not right here! Sounds like law enforcement needs to do some investigating into this company.
HI Lona, I found your membership and see that you signed up when placing a purchase at Walmart.com and saw the offer for a trial membership and a $10 Walmart Gift Card offer (not a Walmart Credit Card offer). You even submitted the claim for the Premium but did not complete the process to receive the card by sending in your backup documentation.
You would have received a Welcome email that included instructions on cancelling as well as outlining all the Freeshipping.com benefits.
As a courtesy I will refund the February and March 2014 charges.
I signed up for their free trial and they delivered as promised. Even had the professional courtesy to contact me when they realized they had the wrong address. I do not shop enough to justify a subscription. As long as you shop enough with the qualified sites and are discipline enough every time, it'll work out.
I went to the rebate site and the only orders that were eligible for a rebate were shipped free anyway. Coincidence. I think not. Why do you have do go through hoops and hurdles to pay for a service. They should be doing this for us. They would probably have more time to do it if people weren't calling in to cancel and try to get what they paid for
It looks likes you may have missed the other benefits to the membership. The 5% cash back, the return shipping rebates, as well as Price Protection. Additionally, many of the sites that offer Freeshipping do so only for mininum purchases. Being able to claim a shipping rebate then comes in very handy..
Fraud Company. They just give 1 month free trial and they charge you for the next month without notifying you. Website won't allow you to login and cancel the membership. They just talk rubbish about terms and conditions and hung up the phone. They are just earning money through this type of frauds!
Please contact [email protected] to resolve this issue.
The whiners who are complaining that the "knew nothing" about those "mystery" $12.97 charges failed to read this on Main Page of the Site:
Offer Details
Start your NO COST 30-day review with our compliments. If you decide not to continue your FreeShipping.com membership, simply log on to cancel during your review. Otherwise, we'll automatically extend FreeShipping.com benefits for just $12.97 a month, billed to the credit card you authorize. Your credit card will not be charged during your review period.
I know because I pulled the same bonehead stunt with another Site. You MUST read the fine print. I would suggest that a law or regulation be passed that states that with offers like this that it be illegal to continue billing you if you do NOT respond. Only if you give a positive confirmation that you wish to continue. I imagine that companies with these policies make big profits off the people who don't check their Bank Statements regularly.If i's any consolation, it cost me $240 because DirecTV automatically renews "subscriptions" 6 months after the season ended. So I now put alerts/reminders in my Google Calendar 30 days before the season starts, both texts & emails telling me to make sure that I don't get hosed..
I noticed a charge on my Discover Card:
IC*FREESHIPPI9NG.COM *******047 CT. $12.97
I did not recognize this purchase, and called the number, whereupon a woman told me that via Ebay, I'd joined the Freeshipping Club and the $12.97 charges were my mpnthly dues, which "are non-refundable" I have no idea how I joined or even what it's about. Have others had this same experience?
Answer: Their advertising is a little sneaky I give you that. But that's your fault, just like out on the city streets, a fool and their money is soon parted.
Answer: Hi Christina, unfortunately I can't locate your account using the information here. Can you please reach out to me directly at [email protected]?
Answer: What's so dishonest about it? I am a regular subscriber and can easily recover my subscription fee many times over.
Answer: I did, but only after threatening to report them to the Attorney General in my state. They rely on the fact that few people will make a fuss.
Answer: You have to buy items from a website…anything from eBay to BATH & BODY WORKS, OVERSTOCK…many others. Go to "freeshipping.com" then delete the site from which you plan to buy-it will direct you to that site. (I always take screenshots of final receipts to add to my freeshipping.com submission), Afterwards you need to enter the purchase date-total cost and shipping cost…then a code is given. I have timed myself-the submission takes 35 secs if you are fluid on the computer. Have been a member for over 5 years and saved hundred$$! Trustworthy site-w/discounts as well as freeshipping (up to $10/order). $500 max shipping refunds per year…no limit on 10-20% off discounts!
Answer: Hello, Any cash back you earn as a member is yours to keep even if you choose to cancel. Thanks!
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If you are a frequent internet shopper, you can receive benefits of up to $3,000 a year. You can get up to $500 in shipping rebates, $500 in return shipping rebates, $1,000 in cashback and $1,000 in price protection. Sorry it is not a scam for those who read and follow the benefit terms of service and terms of use