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Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Ithaca, Michigan. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. All wood frames produced by Frame USA are 100% made in America! We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Frame USA Reviews Summary
The company has cultivated a strong reputation for offering reasonably priced, high-quality frames, often surpassing competitors in both craftsmanship and customer satisfaction. Many customers appreciate the ease of ordering and the innovative design features on their website. However, there are notable concerns regarding customer service, particularly related to shipping delays and inconsistent product quality, with some frames arriving damaged or poorly constructed. While the majority of feedback reflects a positive experience, recurring issues with support and shipping costs suggest areas for improvement in their customer service approach.
This summary is generated by AI, based on text from customer reviews
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Style, color, craftsmanship and price are top notch
Your frames are fantastic. I have been purchasing them for years.
I got my frames sooner than expected and they were exactly what I wanted.
Frames looked super nice, were good quality, and came very fast. Would definitely use again!
Very happy to find this site to find just what I needed!
Great company that helped us very fast with the questions we had about ordering!
I was a little confused at first about whether the matting measurements related to the outer edge of the matting or the opening.
It's exactly what I wanted. It looks like real wood (it's manufactured wood). I'm happy with the quality for the price. The wire hanging instructions were helpful.
Took a long time to get the mats without any follow-up on shipping. I do like the colors. However two of the mats were supposed to be 16x20 and they actually came 16x19. Have contacted frame USA for a remake.
If I had seen this frame in a store I would not buy it
Frame material was cheap, mat was thin, and glass was plastic!
Would shop there again. I am a repeat customer. Great prices on closeouts.
It was a very great product and our client loved it.
Good. Product arrived in a timely manner and in good condition.
Great Frames, wish the hanging hardware would of been attached to frames though!
None of the frames are square. I expected high quality from a product made in the USA, but was sadly disappointed upon receipt of the frames I purchased.
Easy to order but wrong color and damaged frames. I have ordered close outs before but never had issues
Frame sizes fit most puzzle sizes & look good. Prices suits my pocket book
So many options online, great experience
Good Frame. Harmonious color photo frame, your product is great, light and beautiful, very happy to use your product!
The overall experience was very easy, and the website was user-friendly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members