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Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Ithaca, Michigan. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. All wood frames produced by Frame USA are 100% made in America! We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Frame USA Reviews Summary
The company has cultivated a strong reputation for offering reasonably priced, high-quality frames, often surpassing competitors in both craftsmanship and customer satisfaction. Many customers appreciate the ease of ordering and the innovative design features on their website. However, there are notable concerns regarding customer service, particularly related to shipping delays and inconsistent product quality, with some frames arriving damaged or poorly constructed. While the majority of feedback reflects a positive experience, recurring issues with support and shipping costs suggest areas for improvement in their customer service approach.
This summary is generated by AI, based on text from customer reviews
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Frame was good, but the plastic insert is VERY shinny. From any angle there is a glare on the art. I contacted customer service with the suggestion of sourcing a non glare plastic insert. I was basically told that is what they have and they do plan on exploring options. Kinda of disappointed.
Love this company! Love the frames! Love they're made in the USA.
Always awesome. The only place i buy frames. I'm an artist and paint both watercolor and oil paintings. I love that i can say my frames are made in the USA. THEY ARE AWESOME FRAMES …
GOOD HOWEVER I COLD NOT FIND THE COUPON CODES on your website I would like to order more stuff if I can find the discount codes
Hi Richard! Any active sales will always be located here: https://www.frameusa.com/saledetails We recommend signing up for our email list so that you're notified ahead of time!
GOOD HOWEVER I COLD NOT FIND THE COUPON CODES
Overall it was very good. Shipping was high but that was understandable.
Frame was just what I wanted! It was delivered on time! Couldn't be happier with this purchase.
I was looking for t shirt display solution and this is perfect
It is always a challenge to correctly measure pictures for frames you are ordering online. These fit perfectly and were super easy to put together.
Overall the experience was great. Wanted a specific colored green frame, found it and ordered it!
First time ordering and will never purchase frames any where else but Frame USA. Great selection, excellent quality & workmanship, well packed and arrived in timely manner.
Really easy and nice website! Orders come well packed and fairly quick. The backer and glass do seem to sometimes get jostled loose but its an easy matter to fix.
First time ordering but the website is very clean and easy to use.
Eazy and fast! No worries on my end. Shipment was speedy, right to my door.
Will keep going back to Frame USA for my frames. Easy to find what I needed and to measure for a perfectly sized frame.
Pretty easy to follow and understand. I'd suggest a better description/photo of the poster hanger frames.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John, thanks for the feedback. We are sorry to hear that our team seemed to lack empathy for your remarks. As a company, we are always striving to do better and we will do our best to continue to improve for our customers.