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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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My experience was as good as it was the first time I purchased one of the company 's product
This is a great site, Easy to use. I have placed several orders and they are always l filled on time and as expected.
Love this site! So many selections and the prices are great!
Love this site! So many selections and the prices are great!
The best selection I've ever come across! And the shipping is very fast!
As described and Quick Shipping. Item smells wonderful and was a great value. Thanks!
I'll admit at first I was leary about ordering from FragranceX. Was certain I'd receive a watered down counterfeit. Couldn't of been more wrong! 100 percent authentic products received with a better price tag than the other online vendors. Definitely worth it!
I always shop with Fragrancex because you receive your order in 2-3 days and I'm always very satisfied with my perfumes. The prices are amazing too and that's a big plus!
The real test is my package presentation and delivery
Excellent!
The real test is my package presentation and delivery
Always a great service. Love all the fragances I have bought so far. Thanks for making them so affordable.
Always a great service. Love all the fragances I have bought so far. Thanks for making them so affordable.
Always a good experience with fragrancex. Fast shipping
I will always order through fragranceX. Shipping and payment options are quick and easy
The experience with FragranceX was seamless. The delivery arrived in 3 days, much faster than expected. Items were sealed and authentic.
First time using but I will be definitely using again!
Fast checkout and the shipping was fast. It got here in the amount of days it was suppose to.
Great I was hesitant but they came through for me I look at reviews all around I definitely will be buying from again
Have checked with other manufactures, but you always has whatever perfumes my wife and I use
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

