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FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
650
value
2,548
shipping
2,556
quality
7,174
This company responds to reviews on average within 4 days

Instant Feedback

111,442 reviews

We monitor reviews for authenticity

Texas
3 reviews
0 helpful votes
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Always Great
August 9, 2021

Great service and product and the easy way to order is second to none

Date of experience: August 9, 2021
Oklahoma
1 review
0 helpful votes
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Nice
August 9, 2021
Updated review

Arrived quickly so thankful, smelled really nice, loved it.

Date of experience: August 9, 2021

Arrived quickly, fragrance was awsome
July 31, 2021
Previous review

Arrived quickly, fragrance was awsome.

Date of experience: July 31, 2021
Georgia
1 review
0 helpful votes
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Fast and easy
August 9, 2021
Updated review

Easy and quick with great prices great packaging as well

Date of experience: August 9, 2021

Easy and quick
July 31, 2021
Previous review

Easy and quick

Date of experience: July 30, 2021
Florida
1 review
0 helpful votes
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Great!
August 9, 2021

Got exactly what I wanted at a great price and pretty quick too

Date of experience: August 8, 2021
North Dakota
1 review
0 helpful votes
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SatisfiedX
August 8, 2021
Updated review

Wonderful fragrance options easy to navigate site quick delivery

Date of experience: August 8, 2021

Wonderful fragrance options easy to navigate site quick...
July 30, 2021
Previous review

Wonderful fragrance options easy to navigate site quick delivery

Date of experience: July 30, 2021
Minnesota
2 reviews
0 helpful votes
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I love them.
August 8, 2021
Updated review

Great, fast and convenient. My only one stop and shop place for my family's favorite fragrances.

Date of experience: August 8, 2021

Great, fast and convenient
December 23, 2020
Previous review

Great, fast and convenient.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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My goto Online store for fragrances.
August 8, 2021
Updated review

The best fragrance store online. Great prices too.

Date of experience: August 8, 2021

The best fragrance store online
March 24, 2021
Previous review

The best fragrance store online. Great prices too.

Date of experience: March 24, 2021
North Carolina
2 reviews
0 helpful votes
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Quick Service
August 8, 2021
Updated review

Very reasonable prices and expedient service via online

Date of experience: August 8, 2021

Very reasonable
July 30, 2021
Previous review

Very reasonable

Date of experience: July 30, 2021
Nebraska
1 review
0 helpful votes
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Very empressed
August 8, 2021

It was very easy to keep track of the product, just wish it could of came to the door instead of me picking it up at the post office. I can't hardly drive with my disability. Again I was impressed on the whole delivery stat.

Date of experience: August 8, 2021
North Carolina
2 reviews
0 helpful votes
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Affordable authentic perfumes :)
August 8, 2021

Always received items quickly and packaged well. Customer service was helpful.

Date of experience: August 8, 2021
Virginia
1 review
0 helpful votes
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Legit company! Great products!
August 8, 2021

Great product and fast delivery! Never had an issue. I placed orders and received within two to three days. Overall great service.

Date of experience: August 8, 2021
North Carolina
1 review
0 helpful votes
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Box was damaged
August 8, 2021

Everything was fine but they Betty boop box was damaged.

Date of experience: August 8, 2021
Massachusetts
1 review
0 helpful votes
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Late Delivery
August 8, 2021
Updated review

Delivery was late due to incorrect address. After calling UPS 3 times my package was finally delivered.

Date of experience: August 7, 2021

Everything about my shopping experience was GREAT!
July 28, 2021
Previous review

Everything about my shopping experience was GREAT!

Date of experience: July 28, 2021
Washington
2 reviews
0 helpful votes
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A great experience with this company, I will definitely buy from them again. My new go to for my fragrances.

Date of experience: August 7, 2021
Texas
1 review
0 helpful votes
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Perfect
August 8, 2021

I'm extremely pleased with the product and the fast shipping.

Date of experience: August 7, 2021
California
1 review
0 helpful votes
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Fidji guy laroche!
August 7, 2021
Updated review

Excellent shopping experience, I will tell more when my order arrives! My order was delivered on time,
Very happy with my purchase! Thank you!

Date of experience: August 7, 2021

Excellent shopping experience, I will tell more when...
July 29, 2021
Previous review

Excellent shopping experience, I will tell more when my order arrives!

Date of experience: July 29, 2021
Florida
2 reviews
0 helpful votes
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Satisfaction
August 7, 2021

I have always gotten what I ordered in the time expected and my purchase was always in good shape.

Date of experience: August 7, 2021
Texas
1 review
0 helpful votes
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Wife's Birthday Day present.
August 7, 2021
Updated review

Great. Good value. She is happy, will buy products from you in the future.

Date of experience: August 7, 2021

Great
July 29, 2021
Previous review

Great. Good value.

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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It was amazing bb
August 7, 2021

Fast shipping. Order processed accurately. They keep it simple. I love this for me.

Date of experience: August 7, 2021
New York
1 review
0 helpful votes
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Excellent Selection and Buying Experience
August 7, 2021
Updated review

Overall easy and great buying process. Tons of fragrances all at great prices too.

Date of experience: August 7, 2021

Great prices!
July 29, 2021
Previous review

Great prices! Excellent and detailed descriptions too.

Date of experience: July 29, 2021