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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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You can't beat the price and quality here at FragranceX. I recommend to everyone!
The tester perfumes seem to lack a bit of staying power (not sure if this is brand-specific) but the normal product version are great! Delivery was fast and packaging was efficient. Will definitely buy again in the future!
I previously purchased from another website called fragrance net. They are also a reliable website but their shipping was slow compared to fragrancex. Fragrancenet also usually has worse prices than fragrancex after all the additional charges are accounted for. Fragrancex offers free shipping for all orders in the U.S. That is what helps them have better price than fragrancenet. The price difference isn't too significant but fragrancex also has faster shipping. The obvious choice for people in the US would be fragrancex.
I had a wonderful experience with the company and the perfume that arrive is real and not fake like some websites.
It was a great price. I thought I would like Miss Dior blooming bouquet, but that wasn't the one that I sampled in the store.
My order was received on time and was just what I wanted. Thank you so much.
PLEASING PEOPLE TO WORK WITH. AN ENJOYMENT, WHICH IS RARE.
WILL ORDER AGAIN FROM YOUR COMPANY. THIS IS MY SECOND ORDER.
Everything was absolutely flawless from ordering to receiving
I love that FrangranceX has the retired fragrance that I love. I cant find it anywhere else. Free Shipping is an added bonus! Thank You FragranceX
I love that FrangranceX has the retired fragrance that I love. I cant find it anywhere else. Free Shipping is an added bonus! Thank You FragranceX
Easy. Love this scent. Super fast delivery. Would definitely order again.
Received Armani Si Fiori and it smells amazing just like the one I smelled in Ulta! Very happy with my first FragranceX purchase
Received my order quickly and was exactly what I was expecting. It wasn't a knockoff and I've worn it several times and it lasts as long as the full price bottle at less than half the price.
I've purchased several fragrances from FragranceX and I couldn't be happier with the service. I will continue to shop with them.
FragranceX website always has a great selection of colognes to chose from, and they give you a good description of how each cologne will smell from first application all the way through severl hours of wearing. Prices are very competitive, and the website gives you many different size options for each section.
The check out process is easy and clearly layed out on their website.
FragranceX website is always easy to shop from. Checking out is straightforward and clearly laid out. Really easy to use!
I ordered on a weekend. My order was to me about three days later. The prices are awesome for then sizes that I ordered.
I love the fragrances I got, price was exceptional and delivery time was pretty good. Will definitely be ordering more
Love getting the little sizes to try out and see what I like before purchasing a regular size. Loved 2 out of 3. And purchased a regular size of a perfume I love for a great price.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

