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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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İ got myself 007 Frangrence and my Son Spiderman Fragrance But İf you ask me 007 is the best!
I wasn't allowed to receive my 15% they didn't tell me that I couldn't apply two discounts. Because of that they gave me the cheaper price... I email but didn't get a response back..
Much smaller than I expected. Should have looked at my old bottles for size first
I just had to grab a few body spray as last minute gifts and FragranceX never disappoints. Shopping was a breeze, delivery was fast and the products are perfect.
I love the Elizabeth and James dry shampoo, especially Bourbon and Rose. The bottles here are fantastic, and you can't beat the price. This is the best dry shampoo our there, and the scent is heavenly!
I received my order sooner than I expected. It was packaged very nicely. The fragrances are awesome! I I chose small or travel sizes because I have the larger sizes or just want to try others. A great experience to try so many different fragrances at one time.
I ordered from fragranceX a couple years ago and I have never been disappointed. They ship super fast.
First time buying. I saw this site as many positive reviews. I will order again but the prices are high.
First time buying. I saw this site as many positive reviews.
I am so pleased with my recent FragranceX order. I was able to find several perfumes on my wishlist at wonderful prices, and everything arrived well-packaged in perfect condition. Very happy and will gladly order from FragranceX again in future!
The prices are great and the perfumes take me back to my younger years! Thank you for the memories!
I spent way too much on blind buys. I got 2 colognes as gifts and luckily they were well received but I wish I had just spent my money instead on a MK perfume. I'll hopefully choose more wisely when making my scent selections and there is a strong chance I'll purchase from fragranceX again.
First time shopping here. Can't wait to receive my items. It was so many choices to pick from I love it here.
First time shopping here. Can't wait to receive my items. It was so many choices to pick from I love it here.
I a very happy that I was able to order this perfume for a very affordable price.
Love Fragrancex. This is my second purchase I've made. Order ships pretty fast usually same or next day unless on the weekend.
Ordered my cologne and it came in quickly to my address. Amazing product and smell!
I shopped on line for these products due to discount.
I order all of my fragrances from FragranceX because of the great selection, reasonable prices, and fast shipping!
Best price I could find, 100% authentic. Shipping was on time. 40 Knots is an exceptional spring and fall fragrance and summer evening fragrance... thats my opinion, your opinion may be different.
Overall, very happy and will continue shopping with you.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

