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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Excelente y llego a tiempo en buenas condiciones.
Great experience with the fragrance daily. Love the smell and compliments. Smells similar to Creed Aventus at less the cost.
Great product, arrived fast, great service. Will order again.
Very pleasesd with "The One"by Dolce&Gabbana, many compliments and stays on for hours! Another favorite!
I received my order within 24 hrs. I have been shopping on fragranceX for years. They never disappoint and I always smell amazing.
Quick Service, good price and very good products. Thank you so much!
My family told me about the site they love it so far it's looking good just a few I am looking for out of stock
My family told me about the site they love it
Order came quickly and was exact, will be ordering again.
Absolutely nothing with it came undamaged and perfect
So easy and quick... the descriptions were very clear...
So easy and quick... the descriptions were very clear...
So far, very good, just need to get the product to really rate you
So far, very good, just need to get the product to really rate you
Im genuinely shocked at how quickly it came and well packaged! I will 100% order from this site again!
It's always easy to shop here
Your site is the only one I use
It's always easy to shop here
Your site is the only one I use
The tester prices showing up make it impossible to shop by price. I didn't select testers on the left when refining the search, but they still show in the results.
The tester prices showing up make it impossible to shop by price. I didn't select testers on the left when refining the search, but they still show in the results.
Shopping experience was great! Will order from this website again.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!

