On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Alway's ship on time and love the fragrances. I was so happy to find my fragrance from back in the day.
Alway's ship on time and love the fragrances.
Wonder experience package arrived the day they said it would
Very easy shopping and the prices are so reasonable and the perfumes are authentic.
Very easy shopping and the prices are so reasonable and the perfumes are authentic.
Fast easy convenience. Everything was great. From the beginning the process was simple.
Fast easy convenience. Everything was great. From the beginning the pro was dime.
Love the page, find all my favorites at a great price. Thanks fragrance x
Father, son scents
Love the page, find all my favorites at a great price. Thanks fragrance x
Father, son scents
My Wife was absolutely happy with the overall value verses the cost. I would recommend this way to purchase all of your cologne and perfume needs.
The website was super easy to order from and the pricing was unbelievable!
Very nice I couldn't find a couple of fragrances that I wanted other than that it was a great experience
Very nice I couldn't find a couple of fragrances that I wanted other than that it was a great experience
I bought this and it smells exactly the way I imagined it did! Will definitely get the bigger bottle!
Just happy to find Chantilly. Thank you. No problem ordering and got a discount also.
Just happy to find Chantilly. Thank you. No problem ordering and got a discount also.
Found my Favorite perfume that I could not find it anywhere
Found my Favorite perfume that I could not find it anywhere
This was my third purchase from this site. My first purchase was a good experience. On my second purchase I received a product which I strongly believe was a fake and I promptly returned it. About a week after they received my return my purchase was refunded to my account. I then purchased another cologne I was looking for and received a quality genuine product.
My experience was great, the website was easy to navigate and the online chat person I spoke too made my transaction much easier. I will definitely do more business with FragranceX
Great service! Prices! Selections! Very pleased with my entire experience
I will definitely be a repeat customer.
I expressed concern if this delivery because of the huge delays during these rough times. I was responded to in an efficient and reasonable manner.
Always the best prices. Always a great experience!
Always the best prices. Always a great experience!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members