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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Quick delivery and perfumes packages well. Thank you!
Unable to find in stores any longer. Love that I can still get Bond no 9 Bryant Park
Easy checkout, fast shipping, unbeatable pricing and authentic product!
Quick and Easy and very affordable I seen the same cologne on a different website for 2 times the amount of your
The perfume I received does not smell like the perfume should -it smells purely like alcohol. This is extremely frustrating given the amount I paid for the perfume
Several fragrances are never available
Large selection, great fragrances, great prices. FragranceX is now my first stop for fragrances. The products are authentic, the prices are competitive, and the delivery is quick. I have only positive things to say about FragranceX!
Large selection, great fragrances, great prices.
The scent with a touch of pursuation. An alluring way calling forth the power to be noticef perhaps enriching the occasions or just everyday interactions.
The scent with a touch of pursuation.
I'm from Manila and It was my first time to shop in here and didn't expect that the gift I chose for my friend in the US will be delivered as scheduled and their tracking was also up to date.
Will not hesitate to order again in the future, maybe for myself this time :)
Men cologne sent thought I ordered women will order as soon as possible
Great like it all the results are unbelievable was faster then I thought thanks
Great like it all the results are unbelievable was faster then I thought thanks
Great service and always on time or ahead of delivery date.
I ordered a perfume and a body wash and received two perfumes so I had to return one.
Never had a problem with any of my orders so far. And product comes in good condition.
Never had a problem with any of my orders so far
As always - great service, fast shipping, perfect packaging, friendly customer service. Just for you to understand- I'm fragrance collection and order perfume every other week. I've never had any problems with this company. Thank you!
Fast shipment and the best quality. I will do business again soon
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

