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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Very easy, smooth and very enjoyable. Fun to do business with.
Very easy, smooth and very enjoyable.
My go to place for fragrances. Prices beat every other site every time I compare.
My go to place for fragrances. Prices beat every other site every time I compare.
Love it got my sister ordering from your business.
Love it got my sister ordering from your business.
Great experience and east to navigate! The products were good
Excellent selection. Original products, and very accurate and efficient order check-out. This is my first order on this site. Plan to return for future orders. My first order was received in record time!
It is official: I am now a FragranceX life-long customer.
Excellent selection. Original products, and very accurate and efficient order check-out. This is my first order on this site. Plan to return for future orders. Will decide upon receipt of first order.
I have a favorite scent n fragranceX.com has it for a fair price, couldn't resist.
I have a favorite scent n fragranceX.com has it for a fair price, couldn't resist.
It is always good to find good prices on awesome fragrances. They always ship quickly.
Great service. Have ordered in the past and was always satisfied
Great deals and great prices.One perfume is good and one is horrid.
Easy and with free shipping buying the cologne I like is a great value!
Easy and with free shipping buying the cologne I like is a great value!
Excellent value and phenomenal options that I have not seen before!
Excellent value and phenomenal options that I have not seen before!
Fast shipping and great products A+++ love the whole experience
Fast shipping and great products A+++
I will order my next fragrance from FragranceX most definitely. I placed my order, paid for it using my debit card then received my package right on time. No problems as well as a smooth transaction.
I will order my next fragrance from FragranceX most definitely. I placed my order, paid for it using my debit card then received my package right on time. No problems as well as a smooth transaction.
The perfume I got from you smells very wonderful, with a soft flowery smell! I love it very much! Thank you!
So far so good, I enjoy the perfume I have received from you! Thank you!
Great savings, lots of fragrances to choose from. I would buy again.
First bottle I received was broken. Called they were closed. I needed it for an event out of state. They didn't even apologize or make up for it. I have been a faithful customer. I won't be leaving a good review on my channel.
Easy to shop and smooth purchase and delivery! I would recommend this online company to my friends.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

